JESSICA Williams
**** ****** ***,***** ********** 29406,*****************@***.*** 318-***-****
Committed and motivated Licensed Practical Nursing Graduate seeks opportunity for service
Over 15 years of excellence in professional service with natural initiative and dedication
Attentive to communication with a keen ability to both follow and give direction as appropriate
Proficient in computers, software and proprietary technologies including MS Word and Excel
Strong work ethic and problem-solving skills coupled with sincere enjoyment of helping people
Focused on developing clinical skills in the evaluation, planning and execution of patient care
PROFESSIONAL Computer Programs & Systems (CPSI) Mar 2008 – Nov 2015
EXPERIENCE Customer Representative
Managed health information and patient financials for the provider of
healthcare information technology solutions for community hospitals
Assisted in the oversight of reporting and patient charting, including
proper filing and storage and identified deficiencies requiring correction
Prioritized work independently to ensure efficiency and assisted with
project management as assigned
Chase Bank Apr 2004 – Aug 2005
Customer Service Representative
Greeted customers, answered inquiries within scope of authority and
directed clientele to other departments in the branch as required
Reviewed and updated documentation for customer accounts and
analyzed and determined customer needs and appropriate solutions
Provided excellent service and maintained a friendly and professional
atmosphere in all interactions
Bank One Aug 2000 – Jul 2003
File Clerk
Accurately filed loan documents for ease of storage and retrieval and
managed and updated information in databases
Managed office supplies inventory and assisted whenever necessary
with various duties and task management to support the successful
branch operation
EDUCATION Louisiana Delta Community College
Licensed Practical Nurse (In Progress) 2014 – 2016
Bastrop High School
Diploma 2001
REFERENCES AVAILABLE UPON REQUEST