Customer Service High School
Resume:
EMPLOYMENT HISTORY
Energy Consultant, Arize Energy, Temecula CA
MAY 2017
Customer Service Pro, McDonalds, Bakersfield CA
JUN 1998 - OCT 2009
Customer Service and Sales Representative, AT&T, Bakersfield CA EDUCATION
JAN 1995 - SEP 1997
Diploma, Santa Barbara Business College-Bakersfield, Bakersfield CA AUG 1978 - JUN 1982
High School Diploma, Kelseyville High School, Kelseyville CA 6212 Dennen St Bakersfield CA,
Bakersfield, 93313
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SHERRI JOHNSON
CUSTOMER SERVICE
Advised clients on energy solutions, achieving measurable cost reductions and efficiency improvements. Conducted energy audits, identifying areas for optimization and implementing effective strategies. Collaborated with cross-functional teams to develop sustainable energy plans, resulting in significant savings. Analyzed energy consumption data to provide actionable insights, enhancing client decision-making processes. Spearheaded digital transformation initiatives, streamlining processes and enhancing customer experience. Implemented cutting-edge solutions, driving substantial efficiency gains. Analyze energy consumption patterns, providing data-driven recommendations that lead to substantial cost reductions and efficiency improvements for clients.
Managed customer orders efficiently, ensuring timely service and high satisfaction levels. Streamlined order processing, enhancing customer satisfaction and operational efficiency at McDonalds. Implemented innovative solutions for quicker service delivery. Optimized customer service protocols, reducing wait times and improving overall dining experience. Consistently met and exceeded performance targets.
Fostered a team-oriented environment, promoting seamless coordination among staff. Contributed to improved workflow and heightened customer satisfaction levels.
Meticulously managed order accuracy, minimizing errors and enhancing customer trust. Implemented rigorous quality control measures for food preparation.
Mentored new team members, facilitating their quick integration and skill development. Contributed to a positive work atmosphere and improved team performance.
Drove sales growth through personalized customer solutions. Consistently exceeded targets, earning top performer recognition. Developed expertise in telecom products and services. Fostered positive relationships with diverse clientele. Resolved complex issues efficiently, enhancing customer satisfaction. Contributed to team success through knowledge sharing. Pioneered creative approaches to address customer needs. Implemented process improvements, reducing call handling time. Adapted swiftly to evolving technology and market trends. Provided empathetic support to customers, ensuring their concerns were addressed. Mentored new team members, facilitating their integration and skill development. Maintained meticulous customer records, ensuring accurate information for future interactions. Conducted thorough product analyses to offer tailored recommendations. Spearheaded sales growth through personalized solutions, consistently surpassing targets. Streamlined processes, reducing call handling time and enhancing customer satisfaction.
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