Registered Nurse Home Health
Resume:
Paula P Christiana
Thibodaux, La. 70301
Phone 985-***-****
*****************@*****.***
Paula Christiana
Summary of qualifications
I am a 35-years registered nurse with management and administration. skills. 14 Years Hospice managing and supervising agencies. 9 yrs. geriatric Psych. I have experience in Home Health/Hospice, Med/Surg., Labor
& Delivery, Long Term Care, Behavioral Health, ICU, ER, One day surgery, Oncology and Marketing. My job experiences are traveling to acquired office to put processes in place that make individual agencies become compliant, productive, and profitable for the acquiring agency. staff scheduling, conflict resolution, continuing education, internal Auditing, chart audits, QAPI implementation, hiring process, disciplinary concerns, financial reports, stat reports, variance reports, conducting staff meeting, Medicare, Medicaid & private insurance billing, ICD-9 Coding, Dsm-4 Diagnosis, pre-certification, coding, collections, Oasis forms, and Perspective Payment Systems, group therapy, medication administration. In my years as a nurse, I have revised policies
& procedures, job descriptions, operation manuals and many chart forms. I have been the negotiator between insurance companies and management companies for provider contracts. Utilization review experience and Discharge planning,
Education 1990-1993 Nicholls State University Thibodaux, La. Associate Degree of Nursing
Professional
Experience
Objectives
Dedicated and detailed oriented Registered Nurse(RN) seeking work-from-home chart audits reviews where I can leverage my analytical skills and attention to detail to ensure accuracy, compliance and quality in healthcare documentation. An RN with a proven track record in Mock surveys and Internal chart audits.
September 2015-April 2023 Conerstone/Pennant Servics Regional Clinical Coordinator
Supervise 11 Hospice Offices, in the west coast area, Managing, Supervising, such agencies. Conducted Internal chart audits and Mock surveys to ensure adherence to regulatory standards and polices. Collaborated with healthcare providers to address and rectify documentation discrepancies. Utilized strong analytical skills to identify trends and areas for improvement in Clinical documentation, participated in interdisciplinary team meeting to discuss audit findings and implement corrective actions.
Jan 2005-Aug. 2015 Southern care, Inc
Local Administrator/Clinical Director Regional Clinical Coordinator
Regional Clinical Director
Supervisor/Director/ Manager/Administrator for 9 Hospice offices of Southern care, Inc.9 years’ experience in Hospice Healthcare Management of 7 agencies with Profit and loss responsibilities, overall operations of each agency, Employment of all agency’s personnel. Responsible for maintaining high quality care and customer satisfaction, in compliance with Federal and State
regulations. Able to supervise and direct professional personnel. Knowledge of business management and Medicare Hospice Benefits. Knowledge of Quality Assurance, Performance improvements, corporate Compliance. Chart auditing, education, marketing, developing strong working relations with health professionals within the state of La., MS, and Texas. Skills
Internal chart Audits, Quality Improvements, Training and Education, Review of clinical documentation, Meeting with interdisciplinary teams to discuss findings and implement corrective plans
Personal References:
Janet Clark—Pennant Services
Suzanne Lindley--Supervisor Centene
Michel Gomez—IT Manager
702-288-613
Professional References
Janet Clark—IT Specialist
Kaydra Fleming--Social Worker Southern care
Bill Priest COO of Southern care
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