Power Bi Platform
Resume:
CHARAN REDDY
***********@*****.***
PROFESSIONAL SUMMARY
Over 10 years of experience as a Senior Power Platform Developer, designing and implementing customized applications using Microsoft Power Platform tools— Power Apps, Power Automate (Cloud and Desktop), and Power BI ensuring adherence to data security and industry standards.
Proficient in Power Apps for building user-centric canvas and model-driven apps that streamline administrative workflows and enhance customer self-service, reducing operational overhead.
Expert in Power Automate for automating complex business processes, including RPA solutions that replace manual, repetitive tasks, optimizing operational efficiency and accuracy.
Skilled in Power BI for developing interactive dashboards and reports, enabling real-time insights into project performance, KPIs, and business metrics to support strategic decision-making.
Experienced with Dynamics 365, developing tailored solutions within Customer Service and Finance modules, focusing on data security, compliance, and seamless user experience.
Strong background in ETL and data migration using SSIS to transition legacy systems to Dynamics 365, ensuring data accuracy, reliability, and integrity throughout the migration.
Proficient in integrating Microsoft technologies, such as SharePoint, Azure SQL, and Microsoft Dataverse, to centralize data access and streamline workflows across the organization.
Experienced in Agile methodologies, applying iterative development practices to collaborate with cross-functional teams and incorporate continuous feedback for successful project outcomes.
Skilled in RPA development, utilizing Power Automate Desktop and AI models to automate rule-based, repetitive tasks, reducing operational errors and processing time.
Programming proficiency in .NET (C#), JavaScript, and HTML for developing robust, scalable applications, custom components, and connectors that address unique business requirements.
Strong focus on security protocols, including access control management and DLP policy implementation, to safeguard sensitive data and ensure compliance with industry standards.
Hands-on experience with AI technologies, incorporating AI Builder and NLP capabilities for enhanced data extraction, sentiment analysis, and improved user interactions.
Experienced with custom data connectors for seamless integration with external systems, enhancing data retrieval, validation, and reporting accuracy.
Proficient in Microsoft Azure, leveraging services like Azure Functions, Azure Synapse, and Azure Cognitive Services for serverless computing, big data analytics, and AI-driven insights.
Effective communicator and collaborator, leading training sessions and initiatives that promote user adoption of new applications, ensuring smooth transition and usability.
Skilled in SharePoint migrations and custom workflow development, successfully transitioning from SharePoint 2016/2019 to Office 365 with minimal disruption, improving document management and collaboration through Power Automate integration.
Experienced in Application Lifecycle Management (ALM), managing solution packages and version control through Azure DevOps, Git, and deployment pipelines, ensuring consistent, high-quality releases across development, testing, and production environments.
TECHNICAL SKILLS
Category
Tools/Technologies
CRM Software
Microsoft Dynamics CRM 2011, 2013, 2015
Power Platform Tools
Microsoft Power Platform (PowerApps, Power Automate [Cloud and Desktop for RPA], Power BI, Power Virtual Agents, Power Pages), Microsoft Fabric, Office 365, M365
Programming Languages
C#, JavaScript, ASP.NET, PowerShell, HTML, CSS
SharePoint Technology
SharePoint Online, SharePoint Server 2013/2010, SharePoint Designer 2010/2013
Databases
Microsoft SQL Server 2008/2012, MS Access, Microsoft Dataverse
Operating Systems
Windows Server 2008/2012, Windows 7/10, UNIX
Development Tools
Visual Studio (2005/2008/2010/2012/2015/2017), SharePoint Designer 2010/2013
Power Automate Desktop for RPA
Version Control
Git, GitHub, Microsoft Visio, SVN
Web Servers
Internet Information Server (IIS 5.0/6.0/7.0)
Reporting Tools
SQL Server Reporting Services (SSRS), Crystal Reports, Excel
Cloud Services
Microsoft Azure (Azure Logic Apps, Azure DevOps), API Gateway, Lambda
PROFESSIONAL EXPERIENCE
DBS Bank, CA March 2022 - Present
Senior Power Platform Developer
Collaborated with stakeholders to gather detailed requirements for operational workflows, data fields, approval processes, and reporting to support DBS Bank’s initiatives, improving customer experience and optimizing financial services.
Developed Power Apps canvas applications to power self-service customer portals, allowing users to view account statuses, update preferences, and register for banking services, enhancing overall user experience and reducing service wait times.
Built model-driven applications for administrative processes, ensuring data consistency, workflow standardization, and adherence to regulatory compliance in banking transaction tracking.
Created and maintained Power Pages for operational insights, leveraging Microsoft Dataverse for interactive reporting and analytics to support real-time decisions in banking operations.
Utilized Power FX and AI copilot capabilities to enhance application functionality, including autosuggestions in canvas apps, improving user experience across banking services.
Implemented RPA solutions with Power Automate Desktop to automate routine tasks, such as document processing and approval workflows, reducing manual effort and minimizing errors in operational tasks.
Designed and deployed Power Automate workflows to validate loan applications, automate notifications, and streamline document management, increasing processing speed and operational efficiency.
Integrated Power Virtual Agents to augment customer support, enabling real-time assistance for queries related to banking services, boosting user engagement and satisfaction.
Led the integration of Microsoft Fabric to consolidate data from Power BI, Synapse, and Azure Data Factory, unifying analytics for improved decision-making and insights in financial operations.
Utilized Microsoft Fabric’s Lakehouse architecture to process large volumes of transactional data, enhancing real-time reporting and accelerating financial forecasting accuracy.
Built automated ETL pipelines in Microsoft Fabric, handling the extraction, transformation, and loading of banking data for compliance reporting and key financial metrics, reducing manual processing by over 40%.
Leveraged AI Builders to automate data extraction from documents, reducing manual data entry, improving data accuracy, and expediting loan processing.
Developed Power BI reports and dashboards that integrate seamlessly into daily workflows, providing insights into banking performance, financial health, and operational metrics.
Designed data structures within Dataverse for solution design, organizing and centralizing data while defining relationships across datasets to improve data accessibility.
Managed custom data connectors to integrate external data sources, streamlining data retrieval and validation, enhancing efficiency across banking applications.
Implemented Data Loss Prevention (DLP) policies to protect sensitive customer information, ensuring compliance with regulatory standards in all data-handling processes.
Applied Application Lifecycle Management (ALM) practices for managing solution packages, promoting consistency across deployments and adherence to best practices.
Designed and executed ETL processes using SSIS to secure data migration from legacy systems to Dynamics 365, ensuring data integrity and configuring security roles.
Customized Dynamics 365 for Customer Service and Finance modules, supporting secure data handling and compliance within banking applications.
Developed invoicing and payment management functions in Dynamics 365 Finance using X++ for tracking project funding and transactions.
Implemented Omni-Channel Customer Service features for seamless support through chat, SMS, and voice, enhancing customer engagement options.
Utilized Dynamics 365 development tools, including XRM Toolbox and OData, for effective entity and relationship management.
Integrated SharePoint with banking systems for document storage and workflow automation, using SharePoint Designer and Sharegate for migrations.
Developed custom PCF components using .NET, React.js, and HTML/CSS for UI enhancements, collaborating with teams to ensure cohesive data integration.
Utilized Azure SQL Database and Azure DevOps for efficient project management, version control, and streamlined deployment.
Leveraged Azure Synapse and Azure Logic Apps for robust data analytics and automated workflows, enhancing banking project architecture.
Used Agile methodologies to iteratively develop and deploy solutions, enabling collaboration and flexibility to meet evolving project requirements.
Environment: Microsoft Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI), Dynamics 365 (Customer Service and Finance), Azure SQL Database, Azure Synapse, SSIS, SharePoint, Agile methodologies, and Azure DevOps.
Chevron, CA July 2021 - February 2022
Power Platform Developer
Designed and developed Power Apps using both canvas and model-driven applications to address Chevron’s operational needs in energy exploration and resource management, implementing efficient data models and custom interfaces.
Developed custom canvas apps with tailored user interfaces for capturing and displaying operational data, allowing seamless interaction with resource management systems.
Created structured model-driven apps to manage project workflows, enabling teams to track resource allocation, maintain compliance, and monitor progress in energy operations.
Built Power Automate cloud and RPA desktop flows to streamline critical operational tasks, such as automating notifications, routing project requests, and optimizing incident response workflows for energy projects.
Developed AI-driven chatbots and virtual agents provide real-time updates on project statuses, safety protocols, and regulatory compliance, enabling Chevron’s teams to access essential information efficiently.
Applied DLP policies to protect sensitive data from unauthorized access and ensure compliance with energy sector regulations.
Defined security roles and access controls within Dynamics 365, safeguarding Chevron’s data across operational workflows and ensuring user-specific data access.
Configured workflows and solutions in Dynamics 365, enhancing the management of exploration and resource processes and enabling standardized operational practices.
Integrated Power BI for real-time reporting, developing data visualizations and operational metrics to support data-driven decision-making and project tracking.
Developed custom data connectors to securely link Power Platform applications to Chevron’s operational databases, allowing efficient data retrieval and integration while protecting sensitive information.
Built interactive Power BI dashboards to provide visual insights and continuous monitoring of project performance, supporting data-driven decision-making at all stages.
Followed Agile methodologies (Kanban) for project delivery, focusing on iterative improvements, user collaboration, and regular feedback from cross-functional teams.
Utilized .NET, JavaScript, HTML, and CSS to create custom Power Apps components, enhance user experience and ensure the applications meet operational requirements.
Customized Dynamics 365 navigation to improve usability, making it easier for teams to access essential functions and data quickly.
Implemented SharePoint for document management, creating a secure repository for storing project documentation, compliance records, and audits, enhancing collaboration and access control.
Configured Azure AD and managed Azure SQL for secure authentication and data storage, supporting Chevron’s data needs in energy operations.
Deployed solutions to production and conducted end-user and administrator training, promoting user adoption and maximizing operational efficiency.
Environment: Microsoft Power Platform (Power Apps, Power Automate [Cloud and Desktop for RPA], Power BI), Dynamics 365, Azure SQL Database, SharePoint, and Agile methodologies (Kanban), focusing on energy exploration and resource management solutions for Chevron.
checkpoint- IL August 2020 - June 2021
SharePoint/Power App Developer
Designed and developed Power Apps (Canvas and Model-driven) to meet Check Point's security requirements, creating data models and structures for dynamic, data-driven security applications.
Built custom Canvas apps with user-friendly interfaces for capturing and displaying security-related data, allowing employees and clients to interact smoothly with security management systems.
Developed model-driven apps to provide structured data management, facilitating security incident tracking, threat management, and client interactions, empowering security teams to handle alerts and interactions efficiently.
Implemented Power Automate workflows and RPA desktop flows to automate security notifications, route incident alerts, and optimize incident response processes, significantly enhancing operational efficiency.
Created AI-driven chatbots and virtual agents for real-time security alert information, compliance updates, and product inquiries, ensuring accurate and user-friendly responses through NLP enhancements.
Applied Data Loss Prevention (DLP) policies to secure sensitive information and prevent unauthorized access, aligning with industry standards for data protection.
Configured security roles in Dynamics 365 to manage access control and maintain data security across Check Point’s operations.
Enhanced security processes within Dynamics 365 by defining workflows and operational parameters, improving threat monitoring and compliance management.
Integrated Power BI for reporting and developing data visualizations, utilizing SQL Server reporting tools to deliver insights into security metrics and performance.
Developed custom data connectors to securely integrate Power Platform applications with Check Point’s security databases, enabling efficient access to critical information while protecting data.
Designed interactive Power BI dashboards for real-time security data visualization, supporting data-driven decisions and continuous monitoring of security operations.
Adopted Agile methodologies (Kanban) to prioritize user feedback and cross-functional collaboration, enhancing application usability.
Leveraged SharePoint for document management, creating a secure repository for security documentation such as compliance reports, incident response plans, and test cases.
Configured Azure Active Directory (AD) for user authentication, securing logins with Azure AD credentials, and managed Azure SQL databases to store and analyze security data securely.
Deployed solutions to production and conducted training sessions for end-users and administrators, promoting user adoption and operational efficiency.
Utilized RPA within Power Automate Desktop to streamline repetitive tasks in security workflows, such as data entry for compliance checks, further enhancing productivity.
Environment: Microsoft Power Platform (Power Apps, Power Automate [Cloud and Desktop for RPA], Power BI), Dynamics 365, Azure SQL Database, Azure Synapse, SSIS, SharePoint, and Agile methodologies.
Velosio (Hyderabad, India) October 2017 to November 2019
Microsoft Dynamics CRM Developer
Worked as a Microsoft Dynamics CRM Developer at Velosio, engaging in requirements gathering, analysis, and project planning to deliver tailored CRM solutions for diverse clients across various industries.
Imported contacts from existing applications into Microsoft Dynamics CRM Online, ensuring data integrity, accessibility, and alignment with client business processes.
Customized the Microsoft Dynamics CRM 2013 application based on specific business requirements, enhancing functionality and improving overall user experience for clients.
Developed multiple client-side extensions using JavaScript, CSS, and HTML to improve application responsiveness and interactivity, tailored to client needs.
Migrated data from Excel sources to CRM using SSIS, streamlining the data import process and ensuring efficient data handling for clients.
Installed and configured ADX Studio Portals for Microsoft Dynamics CRM, facilitating user access, engagement, and improved client communication.
Led the development team in project execution, ensuring timely delivery to Quality Assurance for testing and adherence to project timelines.
Configured Microsoft Dynamics CRM with Microsoft Outlook 2013, enhancing user productivity and ensuring seamless data synchronization for client teams.
Established relationships between system and custom entities to ensure proper data flow and integrity, aligning with client operational needs.
Utilized Query and JavaScript extensively for client-side validations and data access within HTML controls, enhancing application performance.
Leveraged the Advanced Find feature of Microsoft Dynamics CRM 2013 to create multiple views of system entities, improving data management for clients.
Upgraded Microsoft Dynamics CRM from 2013 to 2015, enhancing system capabilities and user experience to meet evolving client needs.
Provided server requirements for CRM 2016 Online and worked on both business/functional and technical requirements to ensure project goals were met.
Implemented CRM solutions for the BEI case management system based on comprehensive business requirements gathered from clients.
Redesigned the Master Page of the Case Management web portal for data entry using C#, ASP.NET, and Bootstrap, improving user interface and experience.
Extended ASP.NET, VB.NET, and MVC 3 applications by creating views, controller actions, and model classes to enhance functionality tailored to client specifications.
Developed a secure web-based application using ASP.NET, MVC4, and MVP architectural patterns, focusing on security and performance.
Developed and monitored SSIS packages, SSAS, and SSRS, gaining extensive experience in generating reports using SQL Server Reporting Services and Crystal Reports.
Created queries using T-SQL statements, views, user-defined functions, stored procedures, and triggers for performing CRUD operations in relational tables and consuming them in Entity ORM, ensuring robust data management for client applications.
Environment: Microsoft Dynamics CRM (2013, 2015, 2016), SSIS, SQL Server, ASP.NET, MVC, C#, JavaScript, HTML, CSS, and ADX Studio Portals, focusing on delivering customized CRM solutions and data management for diverse clients at Velosio.
Travash (Hyderabad, India) June 2014 - September 2017
.NET/ Dynamics CRM developer
Developed robust and scalable applications using the .NET framework, ensuring high performance and reliability by adhering to the industry’s best practices and design patterns.
Utilized ASP.NET, HTML5, CSS, and JavaScript for front-end development, creating responsive and user-friendly interfaces that enhance client engagement and satisfaction.
Implemented XAML for designing intuitive user interfaces, focusing on seamless user experiences while applying object-oriented design principles.
Designed and maintained databases using Microsoft SQL Server 2016/2017, optimizing data storage and retrieval with efficient T-SQL queries, stored procedures, and views to support business operations.
Integrated SignTool.exe for code signing, ensuring the security and authenticity of developed applications while implementing best practices for application security.
Developed and maintained WCF (Windows Communication Foundation) services to facilitate seamless communication between application components, optimizing performance and ensuring reliable service-based functionalities.
Customized Dynamics CRM to align with specific business processes for global clients, configuring ribbons and forms to improve usability and efficiency.
Integrated Dynamics CRM functionalities, such as customer data tracking and interaction management, enhancing client relationship management and reporting capabilities.
Participated in Agile development methodologies, fostering collaboration and adaptability to changing requirements, and delivering incremental updates using Azure DevOps for project management.
Engaged in ETL processes for data migration and synchronization, ensuring data integrity and accuracy across systems to support business analytics.
Applied AJAX and jQuery for asynchronous communication and client-side validations, enhancing application responsiveness and overall user experience.
Secured user interface pages through client-side validation and alert mechanisms using JavaScript, ensuring robust validation to prevent invalid data submission.
Leveraged multithreading and thread management techniques using async and await to create high-performance applications capable of efficiently handling concurrent tasks.
Environment: .NET Framework, ASP.NET, WCF, SQL Server 2016/2017, XAML, AJAX, jQuery, and Agile methodologies, focusing on developing scalable applications and customizing Dynamics CRM for enhanced client relationship management.
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