Office Manager Human Resources

Professional Summary

Skills

Work History

AMBER LYNN HART-DIAZ

Aubrey, Texas 76227 469-***-**** ************@*****.*** Seasoned, Hardworking Office Manager with STRONG clerical and office leadership experience in administrative positions. Experienced in organizing schedules, routing correspondence and stocking supplies for expected needs. Team-oriented and diplomatic in working with people from diverse backgrounds. Attentive and personable bringing many years of administrative support experience in various office environments. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Expense Reporting

Credit and Collections

Business Correspondence

Office Supplies and Inventory

Workflow Planning

Google Drive

Clerical Support

Supply Replenishment

Account Reconciliation

Schedule Preparation

Human Resources

Billing and Invoicing

Employee Supervision

Calendar Management

Microsoft Office

Accounts Payable and Receivable

Office Management Software

Customer Service

Payroll Administration

Inventory Control

Task Delegation

Employee Paperwork

Electronic Communication Management

Budgeting

Tax Preparation

MS Office Suite

Tax Law Understanding

Customer Relations

Financial Planning

Account Reconciliation Processes

A/P and A/R

Adobe Software Proficiency

General Ledger Accounting

Intuit QuickBooks

Payroll Management

Tax Return Preparation

Apr 2021 - Current

Aubrey, TX

Office Manager/Owner's Assistant

NETCOMM Integrated

Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.

Implemented time-saving techniques to optimize administrative processes, increasing overall efficiency within the office.

Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.

Maintain inventory of office supplies and technician materials, proactively restocking and ordering when needed to minimize downtime due to shortages.

Streamlining financial processes through the use of accounting software programs like QuickBooks. Developed comprehensive record-keeping systems that have made it easier to access essential documents quickly.

Manage employee payroll processing duties.

Keep front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.

Transfer and direct phone calls, guests, and mail. Create and update records and files to maintain document compliance. Record expenses and maintain accounting records.

Manage accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.

Conduct research on specific material and costs to assist with routine tasks, work order quotes and estimates, and special projects.

Record and track operational expenses to identify and eliminate wasteful spending. Maintain computer and physical filing systems.

Develop and maintain successful relationships with vendors, suppliers and contractors. Manage office operations while scheduling work orders. Establish workflow processes, monitor daily productivity, and implemented modifications to improve overall performance.

Coach new hires on company processes while managing employees to achieve maximum production. Established team priorities, maintain schedules and monitor performance. Jul 2016 - Current

Aubrey, TX

Tax Preparer/Owner

Diaz Tax Preparation

Increase client satisfaction by providing accurate and timely tax preparation and E-File services. Streamline tax filing processes for clients, ensuring a smooth and efficient experience. Ensure compliance with federal and state tax regulations by staying up-to-date on the latest tax laws. Assist in resolving complex tax issues, strengthening client relationships and building trust. Conduct thorough research to identify potential deductions and credits for clients, maximizing their returns.

Educate clients on tax planning strategies, helping them save money in future years. Manage multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.

Facilitate communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.

Complete and file returns with tax departments at local, state, and federal levels. Jan 2007 - Jan 2010

Dallas, TX

Escrow Assistant

Chicago Title Insurance Company

Prepared additional documents and/or escrow instructions as instructed by principals based on written instructions to escrow

Forwarded title clearing documentation to the title officer for approval Education

Returned executed loan packages to the lender for review and approval in accordance with lender instructions

Prepared and delivered recording packages based on escrow instructions and verifying that appropriate title premiums and recording fees have been collected Disbursed escrow files in accordance with the written settlement statements upon receipt of funds Supported team members in managing their workload, contributing to a more productive work environment.

Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.

Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.

Assisted in training new employees on company procedures and best practices, promoting teamwork within the office environment.

Scheduled signings and gathered required paperwork. Forwarded title clearing documentation to title officer for approval. Obtained documents such as proof of insurance and HOA statements. Jul 2020

Denton, TX

Cosmetology Diploma: Cosmetology

Ogle School

All things hair, skin and nails. Did not acquire my license due to medical issues. Jul 1995

Carrollton, TX

High School Diploma

Newman Smith High School

Basics. Also participated in the Co-Op program my junior and senior year where I began working half day and attending school half day.

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