Customer Service 2 Yrs
Resume:
Objective: To Obtain an administrative, customer service position in a remote setting where I can utilize my education and skills to enhance the success of an organization.
Education:
Sanford Brown College – Collinsville, IL
Medical Billing and Coding diploma August 2010-August 2011
Employment History:
Tackett Clearfork Pharmacy- Hudson oaks, TX November 2019 - Present
Front and Bakery Lead
Resolve customer issues.
Book appointments for clients.
Maintain a customer friendly environment.
CVS store and pharmacy March 2016- November 2019
Store Lead
Working cash register.
Assisting customers and maintaining a friendly environment
Stocking shelfs and working inventory.
Working multiple phone lines.
K-Mart- Fairview Heights, IL March 2006 – April 2013
Front Supervisor
Customer Service desk (returns, lottery, western union and money orders, multiple phone lines)
Working cash cage and daily deposits
Assisting cashiers with issues
***Gap of unemployment- April 2013- March 2016 – multiple surgeries***
Skills:
HIPAA EOB’s Medical terminology Great communication
Microsoft office Cash Handling Excellent phone skills Time Management
Bank Deposits Customer Service Appointment setting Great problem solving
Insurance filing Insurance verification Call Center Multiple phone lines
***References Upon Request***
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