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Accounts Payable Customer Service

Location:
Phoenix, AZ
Posted:
October 29, 2024

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Resume:

Celena Acosta

480-***-**** **************@*****.*** 4501 N 123rd Ave. Avondale AZ 85392

OBJECTIVE

Attentive and detail oriented administrative specialist with 20 years of experience working with financial information, transaction processing, and customer service. Bilingual, quick learning team player seeking a position within your organization.

SKILLS

- Bilingual

documents

- Problem Solver

- Accounts payable experience

- Well organized and reliable

- Energetic and enthusiastic

- Excellent time management

- Customer-oriented

- Internal audit experience

WORK HISTORY

03/2023 – Current Compunnel Software Group Inc.

Human Services Specialist – City of Avondale Housing and Community Development

Responsible for operating the Emergency Housing Assistance Program.

Assists clients professionally in person, over the phone and via email.

Audits financial information and adheres to program policies and procedures.

Handles confidential information.

Communicates with landlords, business owners, and the public as part of regular duties.

Acts as Department liaison in communications with City Accounts Payable Department.

Works quickly to meet tight deadlines.

Works both independently and as part of a team to process applications efficiently.

Submits requests for checks for Department and submits required back up documentation.

Experienced in working in MUNIS system within the City of Avondale.

Collects signatures and obtains management approvals for required documentation.

Mails and delivers checks on a weekly basis.

Monitors and maintains client files including performing internal audits of division-wide filing.

Creates Purchase Orders and submits invoices for payment.

Reviews current procedures and recommends improvements in internal controls and efficiency.

11/2021 – 12/2022 Surge Staffing

HR Recruiter Bilingual Staffing Specialist

Responsible for recruiting Industrial workers, processing and payroll of candidates.

Used TempWorks software to invoice and bill. Audited invoices for errors and corrected as needed.

Handled processing and review of payroll, issued corrections, maintained bookkeeping and accounting for hired recruits.

Audited timecards and timesheets, reconciled errors.

Followed established policies and regulations regarding pay schedules, withholdings and wage differentials. Followed federal and state payroll tax laws and other applicable laws and regulations affecting payroll.

Responded to payroll-related inquiries and researched discrepancies.

Calculated, processed, reviewed, and distributed accurate paychecks.

Processed termination checks in compliance with various requirements.

Managed sales calls and prospect marketing.

Responsible for referring applicants, scheduling drug screenings and verifying confidential documentation.

Composed emails, routed inbound and outbound calls, created, and maintained excel spreadsheets.

07/2021 – 10/2021 Health Source Global

HR Bilingual Recruiter - Remote

Responsible for recruiting healthcare workers including LPNs, CNA, RNs, and counselors during Covid-19 Pandemic.

Sourced candidates and reviewed qualifications to determine eligibility and made recommendations to client.

Conducted interviews and filtered candidates for open positions.

Operated completely paperless as part of remote work site requirements.

Managed new leads, referred applicants, scheduled drug screenings, and verified confidential documentation.

02/2021 – 07/2021 Nextstaff Staff

Bilingual Recruiter

Designed and implemented overall recruiting strategy.

Processed and audited applications and submitted documentation.

Worked as an on-site assistant as a part of a team.

Conducted interviews and filtered candidates for open positions.

Managed sales calls, referred applicants, scheduled drug screenings, and maintained schedules and calendars.

09/2020 – 12/2020 Avante System Phoenix & Glendale Arizona

Admin Processor

Answered incoming calls and directed inquiries to the appropriate department.

Created, entered, and maintained financial information in online database.

Performed word processing, drafted correspondence, and maintained financial spreadsheets.

Placed service calls and managed office including ordering of supplies and replacement of broken equipment.

Established and maintained effective working relationships with other departments.

EDUCATION

H&R Block Income Tax Course Certification

H&R Block – Online Certification

Current in Excel - Microsoft Excel - Excel from Beginner to Advanced 2023

Udemy – Online Course

High School Diploma

Tolleson High School - 801 W Van Buren St Tolleson, AZ



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