Kaitlyn Battles
Columbus, GA *****
**************@***.***
Patient focused medical receptionist with 3 years experience in healthcare, who can maintain organization and handle communication in a fast pace office. Work Experience
Assistant Manager
Axcess Financial-Phenix City, AL
February 2023 to Present
• Answer phones
• Data Entry
• Schedule appointments
• Take payments
• Present loan contracts and closing on loans
• Collect on delinquent accounts
• Handle all office tasks such as filing, faxing, etc. Screener
Piedmont Healthcare
October 2022 to February 2023
· Perform day to day administrative functions and general office duties
· Welcome and greet patients/clients/visitors in a friendly manner; determine the purpose of visit and direct them to the appropriate place or department.
· Answer incoming calls and transfer to the correct department.
· Verify patients appointments and make visitor passes.
· Conduct COVID screenings and check temperatures.
· Use multiple computer applications such as Outlook and Epic. Administrative Assistant
Rivertowne Care and Rehab Center
November 2021 to June 2022
· Perform day to day administrative and office tasks.
· Answer phones and direct calls to the direct department.
· Schedule interviews and admission appointments.
· Keep accurate records in patients charts.
· Work directly with residents and their family members.
· Provide payroll support.
· Handle a variety of administrative duties for the Doctor and Administrator as needed.
· Successfully prepared reports, letters, spreadsheets, and memos. WIC Intake Specialist
Columbus Health Department
February 2021 to November 2021
· Schedule Appointments
· Data Entry
· Sort, organize, and maintain patients charts accurately.
· Perform office duties such as scanning, faxing, and printing documents. Education
GED
Skills
• Strong verbal and written communication skills, active listening, ability to multitask, ability to set priorities and manage time effectively, patient focus, and knowledge of office technology.
• Medical Scheduling
• Medical Receptionist
• Phone Etiquette
• Data Entry
• Computer Skills
• Patient Care
• Medical Office Experience
• Computer Operation
• Medical Terminology
• Sales
• Communication skills
• Cash handling
• Front desk
• Customer service
• Organizational skills
• Microsoft Excel
• Microsoft Word
Certifications and Licenses
Driver's License