Patient Care Administrative Support

Prestige GNANSOUNOU

** *** ********, *** ***, Gatineau, QC

********************@*****.*** 613-***-****

Software: Word, PowerPoint, Outlook, Excel

Languages: French and English

About me

Learns quickly with a strong sense of responsibility, very reliable, punctual, and hardworking; strong motivation to succeed and take on responsibilities as opportunities arrive; good communication skills; patient and respectful; excellent for teamwork and working alone.

Skills

Administrative

• Identify the factors that impact an organization's business opportunities.

• Use current technologies to support an organization's business initiatives.

• Describe marketing and sales concepts used to support an organization's activities. Communication

• Clear and effective verbal communication abilities.

• Strong written communication skills.

• Proficient in active listening.

Professional experience

• Administrative agent at CISS de Outaouais Oct 2022- now

• Hospital archives services for management of patient files

• Reception of patients after their triage by nurses

• Assignment of rooms and patient care units

• Registration of patients in hospital management systems

• Administrative support to nurses and doctors

• LCBO May 2022- august 2022

• Addressing customer inquiries, concerns, or complaints

• Answering customer questions about different types of alcoholic beverages

• Ensuring customers meet the legal drinking age requirements before completing any alcohol sales

• JOEYCO.Inc Parcel sorter Oct 2021- April 2022

• Receive incoming parcels and packages from various sources, such as delivery trucks or sorting facilities.

• Scan each parcel to record its tracking information and ensure accurate sorting.

• Inspect parcels for any damage, incorrect labeling, or other issues that may affect delivery.

Education

• University of Ottawa (Telfer): Sept 2022 – Now

Diploma: 4th year of study in Finance and Business Technology Management

• La Cité Collégiale d’Ottawa: Sept 2020 – April 2022 Diploma: DEC in Electronic Engineering Techniques

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