Customer Service Assistant Manager

SHEREASHA M MALONE

Douglasville, GA ***** • 404-***-**** • ******.*********@*****.*** • WWW: Bold Profile Professional Summary

WORK EXPERIENCE Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Skills

• Problem-Solving

• Customer Service

• Customer experience

• Customer Service and Engagement

Work History

Assistant/ Store Manager, 08/2022 to 02/2024

Claire's – Atlanta, Ga

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

•

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

•

Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

•

• Rotated merchandise and displays to feature new products and promotions. Key Holder Supervisor, 06/2022 to 08/2022

Dollar General – Douglasville, GA

• Completed store opening and closing procedures.

• Counted out cash drawers and balanced totals.

Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.

•

• Improved customer service by projecting friendly and knowledgeable attitude. after school teacher, 12/2017 to 06/2019

another bright creation – palmetto, ga, usa

• Helping with homework

• Providing snacks

• Sanitizing and disinfecting classroom and bathroom 08/2017 to 12/2017

gca – douglasville, ga, usa

• Cleaned schools

• Pulling trash

• Sanitizing and disinfecting classrooms and bathrooms

• Dusting

• Sweeping and mopping floors

• Cleaning windows and school yard

cashier, 01/2017 to 07/2017

dollar general – palmetto, ga, usa

• Handling payment cash card or checks

• Stocking shelves

• Greeting customers

• Helping customers find things and answering questions Janitor/cleaner, 04/2016 to 02/2017

Reliable Healthcare Solutions – Atlanta, Ga

• Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.

• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations. Education

hsd: 01/2009

douglas county high - douglasville, ga

Contact this candidate