Pharmacy Technician Certified

Mayra Margarita Rodriguez

Miami Springs, FL ***** • 1-786-***-**** • ***********@*******.***

Professional Summary

Accomplished and certified Pharmacy Technician with over 5 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Skills

Confidentiality and HIPAA Secure storage of medications Drug Inventory Management Team Collaboration

Certified Pharmacy Technician (CPhT) Prescription Order Verification Confidentiality Practices Answering customer questions HIPAA Regulations Wholesale Ordering

Insurance Claim Processing Software Insurance Verification Pharmacology Expertise Pharmacy and customer records management Processing payments Drug utilization review

Attention to Detail Interpreting and Processing Medication Orders Medication labels Dispensing Medications

Prescription Verification Medical Insurance Claims Processing Relationship Building Insurance processing

Regulatory Compliance Healthcare regulations

Drug storage procedures Prescription Filling

Insurance Billing Receiving incoming supplies

Pharmacy Law Compliance Inventory Management

Filling Prescriptions Interpreting orders

Advanced math skills FDA Drug Safety Guidelines

Medical Coding Medication Documentation

Drug Inventory Control Workflow Optimization

Certified Pharmacy Technician Customer Service

Work History

Certified Pharmacy Technician, 04/2021 to 03/2024

Centrum Health – Miami, FL

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.

Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Reviewed and verified customer information and insurance provider information. Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.

Counted and labeled prescriptions with correct item and quantity. Answered incoming phone calls and addressed questions from customers and healthcare providers.

Communicated directly with doctors offices via telephone, fax and email. Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Achieved certification as a Registered Pharmacy Technician through rigorous training and examination processes.

Collected co-payments or full payments from customers. Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

Utilized computerized systems effectively for data entry tasks related to patient records, inventory management, and prescription processing.

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. Managed insurance claims processing for prescription coverage, resolving any issues or discrepancies promptly to ensure patient access to medications. Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Entered and processed patients' prescriptions into internal system. Ensured proper storage and organization of pharmaceutical products, maintaining a clean and efficient pharmacy environment.

Set up and modified patient profiles to include current medications and insurance details. Ordered medicines daily to replenish stock and increase inventory in anticipation of need. Pharmacy Technician, 01/2019 to 03/2021

Rx Chronic Care Pharmaceutical Services,LLC – Miami, FL Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Education

Certified Pharmacy Technician (CPhT) : Pharmacy Technology, 03/2023 Miami Sunset Adult Education Center - Miami, FL

Languages

Spanish

Native or Bilingual

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