EMPLOYMENT HISTORY
AUG ****
Stay at Home Mom
Managing household tasks efficiently
Developing and implementing child care programs
Maintaining a safe and nurturing environment
JAN 2017 - DEC 2018
Patient Coordinator/Receptionist, Lucas Orthodontic Group Coordinated schedules for five offices, enhancing operational flow Confirmed insurance and benefits, promoting smooth patient experience Oversaw front desk operations, fostering positive client relationships Applied innovative and detail-focused approach to problem-solving Contributed to improved patient satisfaction and operational productivity JUL 2016 - JAN 2017
Patient Coordinator, Premier Family Chiropractic, Franklin Orchestrated efficient patient experiences via team collaboration Implemented ICD-10 billing and coding
Verified insurance with precision to facilitate billing Devised innovative strategies to boost product visibility Provided unwavering patient support
NOV 2015 - JUL 2016
Patient Coordinator, Dental Dreams
Coordinated patient scheduling, enhancing clinic efficiency Verified insurance details, ensuring accurate billing Provided exceptional patient support, addressing inquiries and concerns with patience and understanding. Passionately coordinated patient care, ensuring a positive experience from scheduling to payment handling. EDUCATION
JUN 2009 - MAY 2012
High school diploma, Portland High School
SKILLS
Understanding of both Mac and Windows operating systems Proficient with the Microsoft Office platforms Easily coachable with new tasks Insurance Verification Grafton, 53024
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MORGAN MCCARTHY
PROFESSIONAL SUMMARY
Patient Coordinator with over 10 years of experience in enhancing operational efficiency and patient satisfaction across multiple healthcare settings. Possesses a strong blend of skills in medical scheduling, insurance verification, and friendly communication, coupled with a proficiency in Microsoft Office platforms and an adaptable learning approach to new tasks. Aims to leverage innovative problem-solving techniques and a detail-focused mindset to drive forward the future of patient care coordination.