Customer Service Sales Floor
Resume:
CH
Dianna F-Resume.docx -v Done
Dianna J. Ferdinando
*** ******* ** ***** **, 03038
Phone: 603-***-**** email:
******.**********@******.***
PROFESSIONAL PROFILE:
Great customer service Organized
Positive Attitude
Determined Particular
Energetic
Team Player Observant
rustworthy
EXPERIENCE:
Rite Aid Pharmacy, Derry, NH
03038 02/2005 - 10/2022
Shift Supervisor
e Organize and maintain checkout and shelving
e Direct cashiers to work stations
e Applied security, safety and loss prevention strategies
e Regulated pricing, inventory count and supply
e Conducted routine inspections of product for quality
management
e Replenished sales floor merchandise for optimal appearance
e Performed resets and planograms of merchandise
e Balance and safeguard cash tills
e Completed store opening and closing procedures
e Ensure employee and customer satisfaction
CVS Pharmacy, Derry NH 03038
01/2000 - 02/2005
Shift Supervisor
e Greet every customer upon arrival and departure
e Reconciled cash drawer at start and end of shift
e Assist customers with purchase and locating items
e Increased sales by offering product advice
e Promoted customer loyalty with friendly service and reward
programs
e Mentored new team members on POS system and sales
goals
e Replenished sales floor merchandise for optimal appearance
e Performed resets and planograms of merchandise
@ Reviewed Weekly Sales Ads and monitored pricing
EDUCATION:
oars a oO 4 a 4
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