C A Lean Manufacturing
Resume:
W I L L I A M
C A R O
C O N T A C T E X P E R I E N C E
My passion is to guide people to the next level of their skill sets using the Lean Philosophy and Public Speaking techniques. The corporate culture will gain new achievements with Kaizen’s knowledge, practice, and experimentation. Using this new-found knowledge, employees will align and achieve the company’s vision, goals, and finances.
O V E R V I E W
Using Lean to transform the client’s business culture from a slow and negative view to a proactive, fast, and agile one. Focus on client’s Lead Time reductions and process improvements to boost customer satisfaction, employee growth, and profits.
Using bilingual languages to effectively communicate with the client’s workforce.
Teaching English to native Spanish speakers.
LEAN CONSULTANT, SELF-EMPLOYED
KAIZEN HANDS CONSULTING SEP 2018 - DEC 2021
(3 YR 4 MO)
BOGOTA, COLOMBIA
Lean Manufacturing & Transactional
Root Cause Analysis & Poka-Yoke
Soft Skills
Public Speaking
S K I L L S E T S
English (native)
Spanish (native)
L A N G U A G E S
NGS Blackbelt Certificate
License to Practice Kaizen Continuously
ACE Certification Program
Facilitate 4 Results Completion
Lean Manufacturing Certificate
Level 3 of Innovative Planning Completion In
Toastmasters International Club
Level 1 of Engaging Humor Completion in
Toastmasters International Club
Ergonomics for Engineers Certificate
ABB IRC5 Basic Programming
Basic Machining Course Completion
Fundamentas of GD&T Certificate
C E R T I F I C A T E
Worked with employees and departments towards long- term changes in the culture, processes, and performance metrics to meet current and future customers'
expectations.
Facilitator of Kaizen events with all levels of management and workforce.
Follow up work as Coach and Mentor to accomplish action items and results.
Transformation of my plant (~ 130 employees) while supporting sister plants and events.
OPERATIONAL EXCELLENCE MANAGER
LUCAS MILHAUPT JUL 2014 - MAR 2017 (2 YR 9 MO)
WARWICK, RHODE ISLAND
Evaluate and improve suppliers’ quality and delivery opportunities.
Motivate the business culture to meet and exceed
Achieving Competitive Excellence (ACE) Program to Silver and Gold levels.
SUPPLIER DEVELOPMENT ENGINEER
UTC AEROSPACE SYSTEMS JUL 2013 - JUL 2014
(1 YR 1 MO)
WESTFORD, MASSACHUSETTS
********@*****.***
Project management for key suppliers to ensure Quality and Delivery performance improvements and sustainment. Partnership with supplier’s leadership and working level to ensure common short and long term goals and actions. Providing coaching and mentoring guidance to various personnel.
SUPPLIER DEVELOPMENT LEAD
PRATT & WHITNEY APR 2022 - PRESENT
EAST HARTFORD, CONNECTICUT (HYBRID)
E D U C A T I O N
THE NATIONAL GRADUATE SCHOOL OF QUALITY
MANAGEMENT (NGS) 2008 - 2009
NGS BLACKBELT CERTIFICATE
MASTERS OF SCIENCE IN QUALITY SYSTEMS
MANAGEMENT, SPECIALIZATION IN LEAN SIX SIGMA
Responsible for process improvements, creations, and cost reduction in the coatings department for aircraft engine parts.
PROCESS ENGINEER
JUL 2004 - DEC 2007 (3 YR 6 MO)
EAST HARTFORD, CONNECTICUT
6-Month rotation program with various roles and
responsibilities: Manufacturing Engineer, Process Engineer
(x2) and Project Engineer.
MANUFACTURING ENGINEERING DEVELOPMENT
PROGRAM
JUN 2002 - JUN 2004 (2 YR 1 MO)
EAST HARTFORD, CONNECTICUT
UNIVERSITY OF MICHIGAN COLLEGE OF ENGINEERING
2004 - 2004
LEAN MANUFACTURING CERTIFICATE
BOSTON UNIVERSITY COLLEGE OF ENGINEERING 1998 -
2002
BACHELOR OF SCIENCE IN MANUFACTURING
ENGINEERING
Toastmasters International (2018-Current)
Big Brother Big Sister Foundation, Inc. (2009-2017) Special Olympics of Connecticut (2006-2014
Society of Hispanic Professional Engineers (SHPE)
(2002-2004)
O R G A N I Z A T I O N S
Improve the delivery, quality, and supplier relationship with the parent company.
Carried out Kaizen events with suppliers towards the UTC Supplier Gold Certification Program.
PRATT & WHITNEY 11 YR 2 MO
SUPPLIER CONTINUOUS IMPROVEMENT
JAN 2008 - JUL 2013 (5 YR 7 MO)
EAST HARTFORD, CONNECTICUT
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