Team Member Service Representative
Resume:
Victoria Cummins
**********@******.***
OVERVIEW
-Dedicated customer service representative with vast experience of 3 years, providing customers with understanding, and innovation to uphold needs and overall satisfaction. Committed to establish and maintain excellence through clear communication and adequate performance.
EMPLOYMENT HISTORY
Potbelly Sandwich Shop - Team member
4/15/2022-2/6/2023
-Multitask stations and uphold good performance.
-Collaborated with other team members to greet guests, put in orders, and uphold the restaurant to expectation.
- Provide a clean environment, keeping the dining space looking presentable at all times.
Olive Garden - Hostess
4/18/2023-11/2/2023
-Greet guests and warmly welcome to the restaurant upon arrival.
-Escort guests to their seats and offer suggestions to enhance their dining experience.
-Ensure that guest and team member touch points are always of cleanliness and of expectation.
North Italia - To go/ Food runner
1/14/2024-6/23/2024
-Accurately enter food and beverage orders into the POS system.
-Accommodate the chef serving food to the appropriate table and seating.
-Provide guests with accurate wait times for their orders on busy occasions.
Php Agency - Life insurance agent
-5/23/2024- 8/30/2024
-Consult with clients and prospective clients to assess insurance needs, budget financial goals, etc.
-Provide rate quotes and coverage recommendations and assist with long term planning.
-Assist with completion of application, and other necessary paperwork.
SKILLS
-Highly organized
-Effective Communication
-Collaboration
-Adaptability
-Solution Oriented
EDUCATION
Plano East HighSchool
-High school graduate
2020-2023
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