Business Manager Contract Administrator
Resume:
Jillian Vazquez
Business Manager
Bedford, TX
**************@*****.***
Innovative Business Manager and Contract Administrator, with over 15 years of experience in the automotive and sales industries, skilled in relationship management, persuasive communication, operational leadership and implementation new policies and procedures to maximize productivity and profit.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Vendor Coordinator
National Automobile Club-Burlingame, CA
April 2022 to September 2023
• Conducted research on industry trends and competitor analysis to have an informed decision-making processes
• Maintained accurate records of expenses, invoices, contracts, and other relevant documentation
• Developed and maintained relationships with key stakeholders to ensure smooth execution of projects
• Created detailed project plans and timelines to track progress and meet deadlines
• Organized meetings and conferences, handling all aspects from scheduling to material preparation
• Collaborates cross-functionally Effectively
• Managed and administered contracts for multiple clients, ensuring compliance with contract terms and conditions
• Reviewed and negotiated contract terms, identifying potential risks and proposing appropriate modifications
• Collaborated with legal team to draft, review, and finalize contracts in accordance with company policies and procedures
• Maintained accurate records of all contract documents, amendments, correspondence, and related documentation
• Monitored contract performance to ensure adherence to agreed-upon timelines, deliverables, and quality standards
• Liaised between internal departments and external stakeholders to facilitate effective communication regarding contract requirements
• Resolved contractual disputes or issues that arose during the course of projects or services provided
• Conducted regular audits of contracts to identify areas for improvement in efficiency or cost savings opportunities
• Served as a subject matter expert on contractual matters, providing guidance and support to cross- functional teams as needed
• Closely monitored vendor performance against established service level agreements (SLAs) to ensure compliance
• Negotiated favorable pricing terms with vendors while maintaining high-quality standards for goods or services procured
• Evaluated vendor proposals received through RFP process, analyzing costs, capabilities, references, and other relevant factors before making recommendations for selection
• Maintained strong working relationships with key vendors through regular communication and proactive issue resolution
• Served as primary point of contact for client inquiries regarding contractual obligations or changes requested during the term of the contract
• Developed and implemented contract management processes, tools, and systems to enhance efficiency and accuracy of contract administration
• Conducted market research on industry trends, pricing benchmarks, and best practices in contract management
• Collaborated with procurement team to ensure compliance with company purchasing policies during the contracting process
• Managed a high volume of contracts simultaneously while maintaining attention to detail and meeting deadlines
• Maintained confidentiality of sensitive information contained within contracts or negotiations
• Provided training sessions for internal stakeholders on contract management best practices and procedures
• Demonstrated strong negotiation skills when resolving conflicts or disputes related to contractual obligations or performance standards
Office Manager/Payroll Specialist
Rec Van-Fremont, CA
September 2020 to July 2021
• Prepared reports on office expenses, budget variances, and operational performance for senior management review
• Collaborated with IT department to troubleshoot hardware/software issues and ensure smooth functioning of office equipment
• Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
• Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
• Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
• Managed the office budget, tracking expenses and identifying areas for cost-saving measures
• Implemented new onboarding procedures that reduced training time by 18% while maintaining high- quality standards
• Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records
• Developed and executed strategies to improve workflow efficiency, resulting in a 15% increase in overall productivity
• Streamlined communication channels between departments through the implementation of collaborative software tools
• Instituted regular staff meetings to enhance communication flow across departments improving interdepartmental collaboration
• Mentored junior administrative staff members providing guidance on best practices and professional development opportunities
• Conducted regular audits of office procedures ensuring compliance with industry regulations
• Served as point of contact for building maintenance issues coordinating repairs promptly Assistant General Manager
RV Depot/AutoMaxx-Cleburne, TX
April 2004 to October 2020
• Assisted in overseeing daily operations of the company, including managing staff, coordinating schedules, and ensuring efficient workflow
• Collaborated with the general manager to develop and implement strategic plans to improve business performance and achieve organizational goals
• Played a key role in recruiting, training, and mentoring new employees to ensure a high-performing team
• Developed and maintained strong relationships with vendors and suppliers to negotiate favorable contracts and pricing terms
• Analyzed financial data and prepared reports for senior management on budgeting, forecasting, sales trends, and profitability
• Coordinated marketing efforts with the marketing department to promote products or services effectively within the target market segment(s)
• Streamlined communication channels between different departments resulting in improved collaboration among teams
• Mentored junior staff members to enhance their skills and knowledge in the industry
• Collaborated with HR department on recruitment efforts, including screening resumes, conducting interviews, and making hiring recommendations
Payroll Coordinator/HR Assistant
VOLT Workforce Solutions/ Boeing-Las Colinas, TX
January 2015 to December 2016
• Processed and verified employee timecards, ensuring accuracy and compliance with company policies
• Maintained confidentiality of sensitive employee information while handling payroll inquiries and resolving discrepancies
• Ensured compliance with federal, state, and local tax regulations by accurately calculating withholding taxes and submitting required filings on time
• Collaborated with finance department to reconcile general ledger accounts related to payroll transactions
• Provided guidance to employees regarding paycheck deductions, benefits enrollment, and other payroll-related matters
Education
High school diploma in General
Higgins High School - Higgins, TX
January 1998 to June 1999
Skills
• Digital Marketing
• Office Manager Experience (10+ years)
• Email Marketing (10+ years)
• administrative and business operations (10+ years)
• Typing (10+ years)
• Microsoft Excel
• Data entry (10+ years)
• Microsoft Word
• Microsoft Office
• Market Research
• Calendar Management (10+ years)
• Administrative Assistant (10+ years)
• Administrative Skills (10+ years)
• Payroll (2 years)
• Payment Processing (3 years)
• Administrative Experience (10+ years)
• Front Desk (10+ years)
• Computer literacy
• English
• Executive Support (5 years)
• Personal Assistant Experience (5 years)
• Collections (2 years)
• Insurance Verification (2 years)
• Travel Arrangements (5 years)
• Bookkeeping (5 years)
• Customer service (10+ years)
• 10 Key Data Entry
• Supervising experience
• Event Planning
• Project Management (5 years)
• Multi-line Phone Systems (10+ years)
• Management (10+ years)
• Analysis skills
• Windows
• Conflict management (10+ years)
• Google Docs
• Experience with children
• Interviewing
• Sales Management
• Leadership
• Management
• Sales (10+ years)
• Retail sales (10+ years)
• ADP
• Dealership experience
• Accounts Payable
• Outside sales (10+ years)
• Negotiation (10+ years)
• Employee relations (10+ years)
• Purchasing (10+ years)
• Presentation Skills
• Contract negotiation (5 years)
• 10 key typing (10+ years)
• Travel planning (3 years)
• Account Management
• Vendor Management
• PeopleSoft
• Recruiting
• Records management
• Analytics
• Team management
• Materials management
• Negotiation
• DocuSign
• Relationship management
• Databases
• Project coordination
• Project management
• Leadership
• Microsoft Word
• Typing
• Microsoft Excel
• Accounting
• Organizational skills
• Communication skills
• Customer relationship management
• Analysis skills
• Customer service
• Account management
• Conflict management
• Budgeting
• Presentation skills
• Sales
• Google Suite
• Sales management
• Supervising experience
• Bookkeeping
• Payroll
• Accounts payable
• Google Docs
• Marketing
• Research
• Interviewing
• Dealership experience
• Data analysis skills
• Data collection
• Clerical experience
• Personal assistant experience
• Purchasing
• Continuous improvement
• Calendar management
• Office management
• Schedule management
• Guest services
• Document management
• Microsoft Office
• Microsoft Outlook
• Microsoft Powerpoint
• Working with people with disabilities
• Computer literacy
• Computer skills
• Events management
• Training & development
• Order entry
• Management
• Property management
• Customer support
• Writing skills
• Data entry
• Administrative experience
• Time management
• Growing experience
• Hospitality
• Recruiting
• Driving
• Event planning
• English
• Sales administration
• Contracts
• Data management
• Adobe Acrobat
• Contract management
• Office experience
• Sourcing
• Cash handling
• Territory management
• Order fulfillment
• Mobile applications
Languages
• English - Fluent
Certifications and Licenses
Driver's License
Assessments
Customer focus & orientation — Proficient
February 2024
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
March 2023
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
January 2023
Influencing and negotiating with customers
Full results: Proficient
Management & leadership skills: Planning & execution — Proficient February 2023
Planning and managing resources to accomplish organizational goals Full results: Proficient
Office manager — Proficient
October 2020
Scheduling and budgeting
Full results: Proficient
Business math — Proficient
August 2020
Using basic math to solve problems in a business context. Full results: Proficient
Scheduling — Proficient
August 2024
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Administrative assistant/receptionist — Proficient June 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Management & leadership skills: Impact & influence — Proficient February 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Management & leadership skills: Impact & influence — Proficient July 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Elementary school classroom management — Proficient October 2020
Managing behavior in elementary school classrooms
Full results: Proficient
Early childhood development — Proficient
December 2021
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
August 2020
Identifying and resolving common customer issues
Full results: Proficient
Work style: Conscientiousness — Proficient
September 2024
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Management & leadership skills: Impact & influence — Proficient December 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Productivity — Proficient
September 2024
Tendency to work quickly and efficiently
Full results: Proficient
Retail customer service — Proficient
July 2024
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Filing & organization — Proficient
October 2020
Arranging and managing information or materials using a set of rules Full results: Proficient
Working with MS Word documents — Proficient
August 2024
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Project timeline management — Proficient
March 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Administrative assistant/receptionist — Proficient February 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Attention to detail — Proficient
February 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
February 2024
Influencing and negotiating with customers
Full results: Proficient
Food service: Customer situations — Proficient
August 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Written communication — Proficient
February 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Scheduling — Proficient
February 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
January 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient January 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Administrative support professional fit — Proficient September 2020
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Filing & organization — Proficient
February 2024
Arranging and managing information or materials using a set of rules Full results: Proficient
Project timeline management — Proficient
September 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Warehouse shift leader — Proficient
March 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
September 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Work style: Conscientiousness — Proficient
January 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Data entry: Attention to detail — Proficient
January 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Teamwork: Interpersonal skills — Proficient
August 2020
Responding to challenging team situations at work
Full results: Proficient
Filing & organization — Proficient
September 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Data entry: Attention to detail — Proficient
August 2024
Maintaining data integrity by detecting errors
Full results: Proficient
Office manager — Proficient
October 2021
Scheduling and budgeting
Full results: Proficient
Attention to detail — Proficient
August 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Office manager — Proficient
March 2024
Scheduling and budgeting
Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Stress management — Proficient
August 2024
Ability to thrive in stressful situations
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
October 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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