Executive Assistant Administrative Support

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E D U C A T I O N

Executive Assistant Turning Point Psychiatry Jan 2021- present

Effectively manage executive calendars, facilitating seamless coordination of internal and external meetings and engagements, ensuring optimal time management and prioritization of tasks.

Skillfully schedule appointments and organize diary entries, maintaining a structured and efficient workflow for executive leadership.

Coordinate intricate travel arrangements and hotel accommodations, demonstrating attention to detail and efficiency in meeting travel needs.

Spearhead the planning and execution of conferences, workshops, seminars, and other events, from logistical coordination to ensuring smooth operations on event days.

Act as a liaison between internal teams and external parties, including clients and patients, fostering strong relationships and facilitating effective communication.

Proficiently set appointments and manage scheduling logistics, ensuring timely and accurate coordination of appointments and commitments.

Maintain accurate expense reports and uphold a systematic filing system, ensuring thorough documentation and compliance with financial protocols.

Provide invaluable support in the preparation of correspondence, presentations, and spreadsheets, proofreading for formatting accuracy and consistency.

Assist in billing administration tasks, demonstrating proficiency in managing financial transactions and maintaining billing accuracy.

Handle administrative duties with precision and efficiency, while also taking on periodic special projects to support organizational objectives. C O R E C OMPETENCIES

Administrative Support: Skilled in providing comprehensive administrative support to senior executives, including organizing meetings, handling correspondence, and maintaining filing systems.

Event Coordination: Experienced in planning and executing various events, such as conferences, workshops, and seminars, with attention to detail and a focus on delivering successful outcomes.

Communication: Strong verbal and written communication skills, demonstrated through effective interaction with internal and external stakeholders, as well as the preparation of correspondence and presentations.

Organizational Skills: Exceptional organizational abilities, evidenced by the management of office operations, procurement, and budgeting, ensuring compliance with company policies and procedures.

Experienced professional with a proven track record in executive administrative support spanning over two decades. Demonstrated expertise in managing calendars, coordinating meetings and events, making travel arrangements, and overseeing office operations. Proficient in handling correspondence, presentations, and spreadsheets, with meticulous attention to detail. Skilled in building effective communication channels and fostering productive relationships with internal and external stakeholders. Seeking to apply my extensive experience and expertise in an executive administrative assistant role to support and enhance organizational efficiency and effectiveness.

Calendar management

Appointment scheduling

Travel arrangements

Team coordination

Budget management

Customer service

Documentation

Problem-solving

Adaptability

Leadership

Strategic Planning

Project Management

Data entry

Office equipment maintenance

Meeting coordination

TMS (Transcranial magnetic

stimulation) Certified

Andre’M LinkedIn

High School Graduate 1983

Some College

A N D R E ’ M I C H E L L E M C F A R L I N

Houston, TX 832-***-**** ***********@*****.***

P R O F I L E S UMMARY

P R O F E S S I ONAL E X P E R I E N C E

S K I L L S

T E C H N I C A L S K I L L S

Office 365

Microsoft Word

Teams

PowerPoint

SAP

Sales Force

Success Factor

Executive Assistant Schlumberger, Houston Texas Aug 2012 – Oct 2020

Provided comprehensive administrative support to the President and Chief Operating Officer, ensuring smooth and efficient operations of executive management functions.

Managed and maintained executive calendars, including scheduling appointments and coordinating logistics for meetings, events, and travel arrangements.

Led the planning and execution of office events, team bookings, and workshops, demonstrating strong organizational skills and attention to detail.

Designed and implemented surveys to gather feedback, analyzed results, and provided insightful recommendations to leadership for decision-making.

Handled phone coverage, greeted visitors, and managed guest arrangements with professionalism and courtesy.

Facilitated travel arrangements for executives and their direct reports, proactively managing itineraries and meeting planning based on feedback.

Coordinated short- and long-term accommodations for visitors, ensuring their comfort and satisfaction.

Led cross-functional teams to ensure seamless project execution, fostering effective communication, trust-building, and adherence to project timelines.

Managed office equipment and supplies, processing orders, and issuing monthly payment reports, while overseeing a USD 100K budget.

Collaborated with the Human Resource team to organize events and projects as needed, contributing to the overall success of departmental initiatives.

Prepared and presented information for discussions and meetings with executive staff members and clients, showcasing professionalism and attention to detail.

Provided mentorship and training to new administrative assistants joining other teams, ensuring a smooth transition and adherence to company standards.

Insurance Administrator MHMRA, Houston, Texas May 2010 – Feb 2012

Managed patient check-in process, ensuring a welcoming and efficient experience for outpatient services.

Scheduled appointments and follow-ups based on patients' needs and conditions, demonstrating attention to detail and organizational skills.

Verified insurance coverage and provided relevant information to patients, ensuring clarity and transparency in the billing process.

Facilitated placements for pediatric patients in medical facilities as needed, including appointments for court attention if required by Harris County or Fort Bend Courts.

Collaborated with social services on outpatient placements, ensuring holistic care for patients. Marketing Administrator Farmers Insurance Group of Companies, Houston Texas Oct 1995 – Jun 2009

Coordinated calendars, meetings, and event logistics, demonstrating effective organizational and communication skills.

Managed switchboard operations and greeted visitors with professionalism, maintaining a positive office environment.

Supported marketing campaigns and project execution, contributing to the success of promotional initiatives.

Digitally filed clients' portfolios and documents, ensuring accurate record-keeping and data management.

Handled payments, invoices, and expense management, maintaining financial accuracy and compliance.

Assisted in the preparation of written communication and presentations, maintaining brand consistency and professionalism.

Managed and approved employee expenses and payments, demonstrating proficiency in financial management.

Liaised with clients to address inquiries and provide assistance as needed, fostering strong relationships and customer satisfaction

Insurance Administrator Farmers Insurance Group of Companies, Houston Texas Oct 1993 – Oct 1995

Provided support in answering benefit and claims-related inquiries, ensuring clear and accurate communication with clients.

Issued checks for claims and facilitated authorizations and payments for adjusters, demonstrating attention to detail and accuracy.

Scheduled inspections for auto and home claims, coordinating logistics and appointments efficiently.

Conducted data entry tasks with precision and efficiency, maintaining accurate records and documentation.

Provided assistance to over-the-counter customers as needed, delivering exceptional customer service and support.

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