Real Estate Office Manager
Resume:
Connie Knight
Moran, KS
************@*****.***
Thank you for viewing my application and/or resume. I appreciate your time and consideration! I'm excited to have this opportunity to be an asset to your Company. My name is Connie. I have enjoyed my career in the Real Estate profession for over 20 years. I have experience with Real Estate loans of all types, including 1st lien or 2nd lien, Commercial or Consumer, MIP insured and/or down payment, purchase or refinance of FHA, VA, Conventional, USDA/ Rural Development and others.
During my career, I have booked, serviced, originated, processed, underwritten, balanced, produced documents, closed, disbursed and audited Real Estate transactions. Authorized to work in the US for any employer
Work Experience
Center Manager
Head Start Program-Iola, KS
July 2023 to June 2024
1. HR duties, interviews, hiring, goal setting and follow-up reviews, terminations. 2. Compile monthly reports.
3. Plan, execute and document emergency preparedness drills. 4. Insure adherence to all policies and procedures. 5. Monitor building and property for maintenance needs, supply needs and equipment adequacy. 6. Upload as needed, staff information, student information and procedure results to Company database. 7. Clear, effective and compassionate communication with staff, students and families; in person, by telephone call, text messages and via email.
8. Creative problem-solving and collaboration.
9. Participated in all training opportunities offered, in order to grow and enhance my knowledge of the industry.
10. Worked outside normal office hours to attend optional trainings, public appearances, parent/ student events and staff meetings.
Office Manager/ Closer
Security 1st Title-Iola, KS
September 2013 to July 2023
1. Managed four (4) Title Insurance offices, staffing, operations, maintenance and scheduling. 2. Closer of all types of loans, purchase or refinance, adjustable or fixed interest rate: FHA, VA, FHLB, USDA/Rural Development, Reverse Mortgage, Conventional. 3. Closed transactions with buyers and sellers to explain documents and witnessed signatures. 4. Shipped loan packages after closing to lender or investor. 5. Accurately compiled settlement statements, working directly with loan officers, loan processors, payoff banks, real estate agents and brokers, buyers and sellers. 6. Disbursed funds after closing for payoffs, seller proceeds, commission, bills, lender fees, borrower cash out funds and more.
7. Researched and resolved all issues and answered questions about current and past transactions. 8. Trained new staff as hired.
9. Interviewed, hired, reviewed and terminated staff for all offices. 10. Responsible for all monthly reporting, income/ loss monitoring and motivation to increase revenue. 11. Incredible multitasking skills utilized to keep 25- 50 ongoing files in pipeline, in order to close quickly yet accurately.
12. Processed incoming payments and mail needs.
13. Researched and typed title commitments as needed. 14. Insured accuracy in legal descriptions, requirements, spelling, calculations and data entry and recording.
15. Effective and professional correspondence between myself and others, face to face, email, text and telephone.
16. Maintained exemplary confidentiality requirements. Real Estate Loan Officer
Citizens Bank, NA-Fort Scott, KS
February 2009 to September 2013
1. Managed five (5) Loan Officers and multiple processors to insure accuracy, quality and timelines met. 2. Trained new Loan Processors and new Real Estate Loan Officers. 3. Originated, processed and closed all types of loans, FHA, VA, FHLB, Rural Development, Reverse Mortgage, ARM loans, Conventional loans - both purchase and refinance. 4. Approved or denied loan applications independently. Used desktop underwriter for secondary market approval, and guided borrowers through clearing of requirements in order to obtain financing. 5. Accurately compiled all loan documents, working directly with loan officers, loan processors, payoff banks, real estate agents and brokers, buyers and sellers. 6. Closed, in person, with buyers and sellers to explain documents and witnessed/ notarized signatures. 7. Shipped loan packages after closing to lender or broker. 8. Disbursed funds after closing for payoffs, seller proceeds, commission, bills, lender fees, borrower cash out funds and more.
9. Researched and resolved all issues and answered questions about current and past transactions. 10. Responsible for all monthly reporting, income/ loss monitoring. 11. Utilized my multitasking skills to monitor and process all files in pipeline at all times. 12. Effective and professional correspondence between myself and others, face to face, email, text and telephone.
13. Maintained exemplary confidentiality at all times. 14. Locked loan rates and requested extension if needed. Able to explain discount points to borrowers. 15. Able to explain escrow items and aggregate adjustments to borrowers. Able to input same with accuracy.
16. Ensured early disclosures, change of circumstance, and pre closing disclosures sent on time. 17. Stayed current on all state and federal laws concerning Real Estate mortgage products. Education
Associate of Applied Science in Accounting
Allen County Community College - Iola, KS
August 1993 to May 1995
Skills
• Fair Housing Regulations
• Escrow
• Underwriting
• Loan Officer Experience
• Loan Origination
• Credit Analysis
• Management
• Banking
• Account Reconciliation
Certifications and Licenses
MLO License
Insurance Producer License-Title Insurance
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