Human Resources Customer Service

Ma Jean Alex V Giron

Concord, CA *****

********@*****.*** * Phone: (408) 207- 3261

OBJECTIVE: To secure a position utilizing my strong business administration and accounting skill set QUALIFICATIONS

Creative and contributive team player

Dependable employee with strong

multi-tasking abilities, and deadline-

focused orientation

Detail oriented and organized

Excellent interpersonal and

communication skills, both written and

verbally

Independent self-starter

Natural leadership abilities

Outstanding customer service

Quick thinking, displaying the ability to

address situations as they occur

Strong commitment, vision and

ambition

Telecommunications, including

telephone, email, mail, and fax

Works well under pressure and in a fast-

paced environment

Business management

Knowledge in Human Resources

Management

NetSuite proficient

Smartsheet proficient

Microsoft Office suite proficient

QuickBooks proficient

Typing 40 W.P.M.

Bilingual in English and Tagalog

EDUCATION

Don Galo High School

Don Galo, Paranaque City Philippines

WORK EXPERIENCE

Mighty Buildings, Inc April 2023 – Present

Oakland Ca, 94621

Indirect/Direct & Service Buyer

• Collaborating with R&D team procuring raw material for testing and certification, contributing to product development.

• Sourced and procured parts for 3D printer machines, enabling significant upgrades in printing capabilities.

• Worked with the Supply Chain VP and Operations Manager to evaluate and onboard qualified vendors, optimizing material procurement.

• Collaborated with Marketing and Design team on procuring Marketing kit to use for presentation to prospective clients.

• Collaborated with the Product Development team to select suppliers that meet the ICC- ES standard.

• Collaborated with B2B and B2C team on procuring parts, materials, and services.

• Collaborated with B2B and B2C team on moving ADU (studio, 1 bedroom and 2 bedrooms) to client with timely manner.

• Collaborating with AP regarding cleaning up Purchase Order with wrong GL account

• Collaborating with Mexico and Turkey Team with Purchase Order alignment and completing New Vendor Profile to NetSuite system.

• Monitor all logistics and daily updates.

• Maintain approve supplier list.

• Responsible for New Supplier Onboarding.

• Manage Purchase requisition.

Friedmans Appliance January 2021 – March 2023

Pleasanthill, Ca 94518

Senior Purchaser

• Directly places, processes Purchase Order and follow up on orders to expedite and ensure timely delivery to meet customers schedules.

• Research and identify potential supplier of materials.

• Extensive physical inventory research.

• Identifies, resolves and initiates RMA, Credit Memo, Account Payable/Receivables and invoice issues with Vendor.

• Complies with purchasing policies, procedures, and internal controls to ensure the best prices with most optimum delivery and supplies while enhancing their efficiency while performing work within the company and regulatory guidelines.

• Invoice and Credit memo reconciliation.

• Assist AR manager.

• Research missing receipt, cash, checks and data entry on EPASS.

• Balancing daily sales, delivery of goods, returns, refunds and bank financing.

• Monitor daily deliveries with our 10 trucks, communicate with drivers and sales team. AutoGlassNow, LLC, Oakland, September 2019 – January 2021 CA Corporate Office

Assistant of Human Resources Director

• Collecting and reviewing all Payroll report such as timecards and timecard adjustment from all 78 locations nationwide with more than 450 employee plus corporate office weekly.

• Data entry for all new hires. Issuing employee number and password.

• Ensuring all new hires paperwork is completed and processed.

• Documenting all grievance, terminations, absences, job performance, transferring and compensation and benefits information

• Assist in weekly Payroll run using PEOPLE

• Assist in benefits admin., including enrollments, terminations and open enrollments.

• Create and revising company forms.

MaidPro Lamorinda, Lafayette, CA February 2019 - September 2019 Office Manager

• Manage hiring, termination and documenting job performance and client needs.

• Maintains accounts on all current clients

• Processes payroll bi-weekly

• Onboarding calls for new client, before and after clean.

• Estimate job online, phones and house visit.

• Manage schedules and dispatch daily

Grand Oak Manor, Concord, CA May 2016- February 2019 Bookkeeper and Facility Manager, Part-time/On-call

• Maintains accounts on a current status for clients

• Processes payroll bi-weekly

• Receives phone calls for current and prospective clients

• Prepares weekly and monthly budget

• Visits clients for assessment and placement

• Manage scheduling of caregivers

• Manage scheduling client doctor’s appointments and other visits; medication; communicating with the family and doctors for client’s needs.

• Making sure facility is complying with state and licensee law; weekly inspection

• Hiring caregivers

Thera Home Care, East Bay January 2018 – July 2018 Caregiver Full-time

BBW Services, LLC, Concord, CA June 2016- December 2017 Bookkeeper and Care Manager, On-call/Part-time

Maintains accounts on a current status for clients Assists in preparing annual financial statements for the company accountant Processes payroll on a monthly basis

Receives phone calls for current and prospective clients Prepares weekly and monthly budget

Visit client for assessment

Manage scheduling of caregivers

Best Care Home LLC January 2015 – May 2016

Caregiver Full-time

American College of Nursing, Concord, CA May 2011-June 2014 Accounts Payable Lead & Human Resources Assistant, Full-time

• Reconciles processed work by verifying entries and comparing system reports to balances.

• Charges expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries

• Pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order. Contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchased order amendments.

• Pays employees by receiving and verifying expenses reports and requests for advances; preparing checks

• Verifies vendor accounts by reconciling monthly statements and related transactions.

• Disburses petty cash by recording entry, verifying documentation

• Reports sales taxes by calculating requirements on paid invoices.

• Protects organization’s value by keeping information confidential.

• Makes phone calls and written correspondents to clients

• Write-off bad debt accounts and forward to collections agency

• Processed and deposits merchant transactions

• Created and inputs student payment plans

• Assisted in Month-, Quarter-, and Year-end closing of the books

• Annual and Quarterly reporting to accrediting bureaus

• Responsible for accurate prices of books and any other student-related supplies

• Processing bi-weekly payroll using ADP.

• Created accounts for all vendors for office and school supplies

• Monitor and managing all bank business bank account; deposits and transfer money

• Assisted in creating company Job Description

• Assisted in creating company Employee Handbook

American College of Nursing, Concord, CA January 2010 –April 2011 Student Administrative Services – Full-time

• Assisted students and instructors needs

• Create PowerPoint for instructors and students

• Create test for the instructors using exam software

• Make phone calls and answering calls for inquiry

• Update all students grades weekly

• Create academics and clinical schedules

• Make appointments for students, instructors, staff and directors

• Assisted in creating syllabus

ADDITIONAL TRAININGS AND CONTINUING EDUCATION

Payroll Law, June 22, 2012

Fred Pryor Seminars, Career Track

Deliver Exceptional Customer Service, September 23, 2011 Fred Pryor Seminars, Career Track

The Art of Working with People, September 23, 2011 Fred Pryor Seminars, Career Track

Training the Trainer, September 23, 2011

Fred Pryor Seminars, Career Track

*References may be submitted upon request.

Contact this candidate