Project Manager Product Owner

Mishelle Fairbourne

Product Owner and program/project manager with a focus on implementing end to end solutions with cross functional and multi-cultural teams.

Highly experienced and skilled in providing analysis, design, development, implementation, production and evaluation of business and client objectives with a record of on time deliverables and milestones.

Self-Starter that is committed to delivering premier performance by simplifying and improving daily processes, while maintaining industry-leading standards.

Extensive knowledge in Agile Development applied to software design including project management, QA/UAT test plans and scripts, deployment plans, BRD creation and business liaison.

Knowledgeable in implementing product production and range of services from proof of concept to prototyping iterations to manufacturing including part procurement, kitting, and component analysis.

Excellent communication skills, incorporating active listening skills and positive engagement with recognized strengths in problem solving and troubleshooting.

EDUCATION/TRAINING/CERTIFICATION

Education Major & Minor in English, Westminster College, SLC, UT 1997 - Jan 2001

2000, Inducted as an Education Senator, Sales Force Administrator, and Scrum & Agile Certified, Scrum Master, OPSEC Operations Certified, DOD Mandatory Controlled Unclassified Information (CUI) Training, Insider Threat Awareness, and PMP Certification in Progress

TECHNICAL ENVIRONMENT

Skills: Sales Force Admin, Microsoft Project, GitHub, WebEx, Windows Help, Goto Meeting, Join Me, Log, Skype, SharePoint, SnagIt, Oracle, WinZip, Remote Desktop, Workday, Author-It, Team Viewer, Microsoft Applications, Adobe Reader & Professional, Cisco VPN, Jira, Adobe Applications, Trello, MS Visio, Variety of Time reporting software, Microsoft Teams, Slack, and Specialized Government Process for Compliance and Requirement Release

WORK EXPERIENCE

VPI Technology 2022– 2024

Program Manager

Responsibilities:

●Collaborated with cross functional product development teams, fostering collaboration and ensuring alignment across departments to achieve program objectives.

●Implemented robust metrics and reporting systems to track performance, improving visibility and decision making.

●Collaborated with senior management to execute a strategic plan that increased overall operational efficiency to improve classified government project KPIs.

●Tracked expenses and resource allocation to maximize ROI while maintaining quality standards while managing a variety of budgets.

●Created a program management knowledge base with templates for internal resources, improving employee onboarding reducing time spent per project on administration tasks.

●Created and automated a centralized reporting for internal retrospectives on government and employee process compliance, at risk issues with resolutions, client and company financials, project milestone progress, and lessons learned.

●Worked with a variety of manufacturers to order components and PCBs to resolve quality, decrease cost issues negatively impacting budget and timeline.

●Managed talented teams of business managers, mechanical, electrical, firmware engineers, and other specialists. Supervised up to 10 personnel per engagement, coordinating between in-house and client teams and keeping stakeholders informed of progress and milestones.

●Maintained a variety of government certification for controlled unclassified information compliance and adhered to company policies.

●Received multiple awards and recognitions from my peers and executive members on my ability to plan, manage and execute multiple projects and deliverables concurrently with a high level of quality and attention to detail.

Kahoa March 2020– 2022

Project Manager/Product Owner

Responsibilities:

●Managed large-scale projects for the entire project lifecycle by creating project timelines, managing milestones and deliverables across nearshore and onshore teams.

●Provided project management expertise for the entire project life cycle. This includes, but is not limited to, facilitating the following functions: system requirements definition, process and/or workflow redesign, business case development, Request for Proposal development, risk analysis, project scope, implementation management, and support transition.

●Facilitated daily and weekly meetings with senior leadership and other stakeholders to gather project requirements and develop/plan the project timeline.

●Worked closely with stakeholders and development team to ensure assets are complete and finalized for delivery to the web production team.

●Provided projections of resource requirements, ensuring appropriate assignment of resources to each project/support phase, adding and deleting resources as necessary, and providing an overall health status for completion of the project.

●Lead and managed the projects within 90 to 80% of client established time and budget parameters.

Zija International April 2019– March 2020

Project Manager & Business Analyst

Responsibilities:

●Worked in cooperation with other project managers and subject matter experts to gain an understanding of the organization’s business processes relevant to the project’s goals

●Documented processes to help refine the problem the project is trying to solve with business requirement documentation including workflow diagrams

●Determined how the actual work differs from established policy, procedures and protocols

●Brainstorm requirements and participate in requirements gathering to ensure the requirement documentation or Jira story has as much depth and context as possible

●Excellent communication skills and ability to translate complex ideas into simple language for non-technicians

●Created and presented an in-depth system and process analysis for the executive team to determine a new system for the company.

FireEye Mar 2014 – Oct 2018

New Product Business Analyst

Responsibilities:

●Performed essential business analysis for new products including interviewing subject matter experts, reviewing data, business flow charts, data diagrams and other interface designs to create functional requirement documents and provide updated technical documentation for invested parties.

●Maintained continuous alignment of scope with strategic business objectives with business owners and made recommendations to enhance effectiveness toward the business result or strategic intent.

●Created project management SharePoint sites and templates for managing the Agile process including documenting additions, modifications, and reductions of BRD, FSD, development and testing plans to maintain a cohesive end to end implementation.

●Created end to end business process documentation in Salesforce

●Created new process documentation using MS-Visio.

●Received multiple awards and recognitions from my peers and executive members on my ability to plan, manage and execute multiple projects and deliverables concurrently with a high level of quality and attention to detail.

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