Ankkush Kohli
************@******.***
Pittsburgh, PA 15237
Profile
A Retail Sales Associate with five years of experience specializing in customer service, communication, inventory management, and client relations. Adept at supporting customers in discovering new products and identifying upsell opportunities.
Key Skills
• Interpersonal Skills
o An ability to relate well with people and help cope with new situation by being Sales Executive at the store.
• Communication Skills
o Effective listening and Oral communication skills developed through dealing with customers at the store
• Computer Skills
• Well versed with the basic knowledge of Internet and in addition to the following application packages: MS-Word, MS-Excel and PowerPoint Professional Experience
Retail Sales Associate, Tanishq Store, New Delhi, INDIA June 2017 – March 2022
• Processed sales transactions for a variety of Jewellery products and exceeded goals for Tanishq’s credit card sign-ups by over 50%
• Communicated effectively with a wide range of customers, identified solutions to product issues and pricing errors, and achieved a 95% customer satisfaction score Education
Bachelor of Arts (B.A.)
IGNOU, New Delhi, India July 2004 – June 2007