Special Education Front Desk
Resume:
Bernadette Birdsong – Ph: 309-***-**** ************@*****.***
Special Education of Peoria County, Bartonville, IL 61607 08/2022- Present
Assist Teacher with Students with Behavior Problems, assist with daily assignments as listed below.
Summary of Qualifications
Dedicated, caring and responsible education professional deeply committed to the expertise
Patient and devoted to teachers and students within special education
Provide customized assistance to children with a variety of special need
Supplied contributions optimizing learner engagement.
Professional Experience:
Independence Village Peoria, IL
Duties: Front Desk Receptionist
Answering phones incoming outgoing calls for residents and Administration.
Respond to Emergencies regarding resident rooms.
Updating residents breakfast, lunch daily menu Scheduling transportation for Dr. Appointments and Activities
Oct 2022/June 23
Methodist HSC Human Service Center Peoria, IL.
Receptionist & ERS Client Services Dec 2019-10/14/21
Duties: Answer incoming calls for clients checking with nurses on daily census count for clients.
Transfer calls to other Methodist Unitypoint locations. Connect calls for ERS, Intake information for clients in the detox unit, basic knowledge of Epic ex. Demographics, & insurance & data entry information into FOCIS systems.
Look up client Medicaid private clients information for services. Create medical charts for detox and ERS
Crisis team. I monitor 16 cameras for the safety of facility and ERS if necessary.
Special Education Of Peoria County(SEAPCO) Aug.2009 – 10/8/21
Certified Teacher Assistant Bartonville, IL
Assisted students with disabilities including ADD, ADHD, autism, cerebral palsy and Down syndrome
Provided multifaceted and assisted students with learning, task execution and language expansion
Provided assistance to teachers and engaged students in learning activities and positive behaviors to optimize their understanding of lessons
Aided students in reaching cognitive and development milestones to improve standardized test scores
Took a calm & nurturing approach that helped foster an environment conducive to student success
Led educational games and group activities to developed trust and rapport with students
Caterpillar Corporation Apr. 2017-May 2018
Assembler East Peoria, IL
Highly experienced in manufacturing assembly, soldering and hardware installation
Sound knowledge of electromechanical assembly and ESD processes and guidelines
Operational knowledge of hand tools, power tools, measuring equipment, assembly fixtures and testing devices
Familiarity with working in electromechanical assembly production line
Ability to operate computers, use MS Word and drive forklifts
Ability to read and comprehend blueprints, schematics and wiring diagrams
Special Education of Peoria County(SEAPCO) Jul. 2014 - Aug. 2015
Administrative Office Secretary of Records Bartonville, IL
Completed a weekly report regarding changes students moving to other areas within the district-wide
Entered referrals for social workers, psychologist and school board members for 17 Peoria County Districts
Transferred records within districts while following and enforcing all Illinois HIPPA laws
Prepared records for students to release of information records
Communicated with parents on the progress and regress of their wards
Reviewed and supported the implementation of policies for administration
Organized, monitored and maintained all school records and assisting in audits
Managed and maintained school correspondence records including students grades
Education & Certifications
Columbia College Jul. 1983 – Jan. 1987
Worked towards Bachelors of Media Communication
Minor: Child Development & General Education Studies
Certifications
Student Facilitator Teacher Assistant Certificate(IL) CPI Certified (IL. June 1991.
Pharmacology Technician received certificate. Medical Billing ICD-10 May 2017-2022.
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