Customer Service Food Safety
Resume:
Amber frasier
Port Charlotte, FL *****
***************@*****.***
Efficient and experienced retail manager with 20 years of experience in customer service, sales, and management. Proficient in food preparation, sales management, and food safety. Skilled in driving sales, managing teams, and providing exceptional customer service. Possesses certifications in food handling and management.
Authorized to work in the US for any employer
Work Experience
Manager
Your CBD Store-Port Charlotte, FL
July 2022 to October 2024
• Developed and implemented strategies to improve productivity and streamline processes
• Managed daily operations, including scheduling, inventory management, and customer service
• Achieved XX% increase in sales through effective staff training and motivation Deli Clerk
PUBLIX
November 2016 to July 2021
Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests. Recommending, slicing, weighing, packaging, and pricing meats and cheeses. Preparing special orders and party trays.
Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
Ensure that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order. Following all food safety and sanitation procedures established by the company and other regulatory agencies.
Cooperating with others to ensure customer satisfaction. Confirming that all displays, products, and services comply with company standards. Department Manager
Wal-Mart-Sarasota, FL
December 2012 to October 2017
CSM~SUPPORT MANAGER~CASHIER~BACKROOM SUPERVISOR
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level. Instruct staff on how to handle difficult and complicated customers and sales. Education
GED in letters
Wal-Mart Academy
August 2017
Skills
• Assistant Manager Experience
• Food Service
• Food Safety
• Direct Sales
• Pricing
• Food Preparation
• Sales Management
• Account Management
• Business Development
• Salesforce
• Cold Calling
• Management
• Recruiting
• Outside Sales
• Driving
Certifications and Licenses
Food Handler Certification
Contact this candidate