Customer Service Part-Time

KV

KATHLEEN VONK

************@*****.*** 712-***-**** Ireton, IA 51027

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Skills

Cultural Awareness

Recordkeeping

Public Speaking

Social Perceptiveness

ExperienceRename

Hallmark Gold Crown Kansas City, Missouri

Hallmark Cards

10/2004 - 06/2024

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Contributed innovative ideas and solutions to enhance team performance and outcomes.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Worked with cross-functional teams to achieve goals.

Prioritized and organized tasks to efficiently accomplish service goals.

Identified needs of customers promptly and efficiently.

Collaborated closely with team members to achieve project objectives and meet deadlines.

Assisted with customer requests and answered questions to improve satisfaction.

Maintained updated knowledge through continuing education and advanced training.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Provided support and guidance to colleagues to maintain a collaborative work environment.

Exceeded customer satisfaction by finding creative solutions to problems.

Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Recognized by management for providing exceptional customer service.

Utilized various software and tools to streamline processes and optimize performance.

Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Achieved cost-savings by developing functional solutions to problems.

Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Operated a variety of machinery and tools safely and efficiently.

Self-employeed Ireton, Iowa

Sold Crop Insurance

04/1985 - 12/2015

Assessed crop health and development by inspecting fields, monitoring diseases, pests, and nutrient deficiencies.

Collected soil samples for laboratory analysis to determine fertility levels.

Recorded field observations on scouting forms and in electronic databases.

Education and Training

West Sioux High School Hawarden, IA

High School Diploma

08/1979

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I also worked for UPS for a season and enjoyed it so I do now how to deliver packages and find where they go Thank-You for looking at my work history

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