Ashley Ritchie
Triage Patient Care Scheduling
Specimen Collection Infection Control Scanning
MOHS Inventory Filing
Rooming Patients Multi-Line Phone System HIPAA
Vital signs Prior Authorization
To obtain a position performing administrative and clinical duties, which allow me to interact and ensure quality care with patients. A work environment that allows me to multitask and perform my duties in an efficient, well-organized, punctual and productive manner. A position that encourages the growth of knowledge and skills, as it may benefit patients, peers and the overall success of an office.
CPR Certified * EKG * Phlebotomy * OSHA*EMR*Microsoft office*Pain management
EDUCATION
FRISCO CENTENNIAL HIGH SCHOOL Frisco, TX Graduated: 2007
SANFORD-BROWN INSTITUTE (SBI) Dallas, TX Certificate: 05/2009
Medical Assistant Program: 900 clock hours, including 180 hour externship
Medical career preparation program to train to assist physicians by performing administrative duties and basic clinical duties in an office or medical center. Eligible to take certification exams including the NCCT, AMT and AAMA Certified Medical Assistant exams upon completion of externship. Accredited by ABHES and ACICS.
Accomplishments: CPR Certified, HIPAA Certificate, Trained in OSHA Rules and Regulations
Experience
Asthma and allergy clinic - Certified Medical Assistant
07/2023 – Present
Greet and room patients, and gather pertinent information such as medical and family history, chief complaints, and vital signs. Document findings in EMR system while ensuring patient confidentiality
Educate patients on procedures and treatments and respond to care questions or complaints
Deliver patient care per provider orders, based on practice guidelines and applicable regulations
Maintain and use principles of aseptic techniques and infection control standards and operate clinical equipment according to equipment guidelines
Perform time-sensitive delegated tasks including requests for prescription refills, EHR alerts, Medication prior authorizations and messages received by the clinic regarding patient needs and concerns.
Order, stock, and maintain exam rooms and supply storage areas using par levels of supplies, medications, linens, forms, and equipment; monitor expiration dates and act accordingly
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Epiphany Dermatology - Certified Medical Assistant
07/2022 – 07/2023
Greet and room patients, and gather pertinent information such as medical and family history, chief complaints, and vital signs. Document findings in EMR system while ensuring patient confidentiality
Educate patients on procedures and treatments and respond to care questions or complaints
Deliver patient care per provider orders, based on practice guidelines and applicable regulations
Maintain and use principles of aseptic techniques and infection control standards and operate clinical equipment according to equipment guidelines
Perform time-sensitive delegated tasks including requests for prescription refills, EHR alerts, and messages
Order, stock, and maintain exam rooms and supply storage areas using par levels of supplies, medications, linens, forms, and equipment; monitor expiration dates and act accordingly
Banner Healthcare Systems, Arizona - Certified Medical Assistant
07/2021 – 06/2022
Greet and room patients, and gather pertinent information such as medical and family history, chief complaints, and vital signs. Document findings in EMR system while ensuring patient confidentiality
Educate patients on procedures and treatments and respond to care questions or complaints
Deliver patient care per provider orders, based on practice guidelines and applicable regulations
Maintain and use principles of aseptic techniques and infection control standards and operate clinical equipment according to equipment guidelines
Perform time-sensitive delegated tasks including requests for prescription refills, EHR alerts, and messages
Order, stock, and maintain exam rooms and supply storage areas using par levels of supplies, medications, linens, forms, and equipment; monitor expiration dates and act accordingly
Gap in Employment - Caring for family out of state
05/2019 – 07/2021
Texas Skin Surgery Center
Certified Medical Assistant
01/2019 – 05/2019
Prepped patients for surgery and procedures, administered anesthesia, and assisted in surgery and procedures
Used EMR system to record patient history and information and prepared the office for daily clinic operations while balancing administrative and clinical duties
Triaged patients, answered nurse and patient phone calls, scheduled patient appointments, and roomed patients while gathering pertinent information such as medical and family history, chief complaints, and vital signs
Gap in Employment- Pursuing education
11/2016 – 11/2018
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Dermatology and Skin Surgery Institute
Certified Medical Assistant
11/2014 – 11/2016
Greeted and roomed patients; gathered all pertinent information including medical and family history, chief complaint, and vital signs
Educated patients on procedures and treatments, answering any questions they may have, and assisted physicians with outpatient procedures as needed
Maintained patient information in EMR system while maintaining patient confidentiality in regard to HIPPA
Maintained front office by performing tasks such as answering inbound calls, maintaining patient appointments, and scanning/ filing documents
Advanced Derma-surgery Associates - Certified Medical Assistant
1/2013-11/2014
Prepped patients for surgery and procedures, administered anesthesia, and assisted in surgery and procedures
Used EMR system to record patient history and information and prepared the office for daily clinic operations while balancing administrative and clinical duties
Triaged patients, answered nurse and patient phone calls, scheduled patient appointments, and roomed patients while gathering pertinent information such as medical and family history, chief complaints, and vital signs
Center For Dermatology - Certified Medical Assistant
6/2010-03/2012
Greeted and roomed patients; gathered all pertinent information including medical and family history, chief complaint, and vital signs
Educated patients on procedures and treatments, answering any questions they may have, and assisted physicians with outpatient procedures as needed
Maintained patient information in EMR system while maintaining patient confidentiality in regard to HIPPA
Maintained front office by performing tasks such as answering inbound calls, maintaining patient appointments, and scanning/ filing documents
Monterey County Surgical Associates - Certified Medical Assistant
12/2009-06/2010
Prepped patients for surgery and procedures, administered anesthesia, and assisted in surgery and procedures
Used EMR system to record patient history and information and prepared the office for daily clinic operations while balancing administrative and clinical duties
Triaged patients, answered nurse and patient phone calls, scheduled patient appointments, and roomed patients while gathering pertinent information such as medical and family history, chief complaints, and vital signs
Education
Sanford-Brown Institute
Medical Assistant Program- Received Medical assistant Diploma upon completion
05/2009