Software Development Life Cycle
Resume:
Pallavi More
https://www.linkedin.com/in/pallavi-m-95486672/
Email id – *********@*****.***
Ph No - 973-***-****
Dayton OH 45458
PROFESSIONAL SUMMARY:
10+ years of experience in the field of IT with focus on QA, testing/Data Testing of web-based applications and Mobile
Working knowledge of QA methodology and Software Development Life Cycle (SDLC).
Good understanding of Software Testing Life Cycle (STLC) which includes Risk Analysis, Planning Process, Test Design, Performing Test, Defect Tracking and Test Reporting.
Experience in working in an Agile Software Development environment
Proficiency in various types of testing: Functional, Smoke, Regression, Cross browser, API, GUI Testing and UAT Testing
Proficiency in testing non functional testing like Load, stress, and network testing
Data validation for Reports and for web applications.
Hands on Experience developing test plans, test cases, test reports and test data.
Experience in writing detailed bug reports within JIRA and other bug tracking tools.
Assist in estimating work effort and schedule and managing key issues, risks and dependencies.
Develop and maintain strong working relationships within the QA team and other cross-functional teams
Establish goals and objectives for appropriate test cycles.
Experience working with and testing mobile applications for smartphones.
Experienced in executing SQL queries to validate the data in the back end.
Experience in API testing through Postman.
Have good analytical and inter-personal skills with excellent communication skills.
Fast Learner, self-motivated, Exceptional ability to quickly master new software and apply the full range of capabilities.
Familiar with working in a fast-paced startup environment.
ISTQB Certified.
TECHNICAL SKILLS:
Test Management Tools: Azure Devops, Selenium, HP ALM, JIRA,TOSCA
Web services Tools: Postman
Programming: Java core, HTML, CSS, XML
Tools/CI: Chrome Dev Tools, UML, Jenkins, Git
Databases: Oracle SQL Dev, MYSQL Server
ERP/CRM/CMS: IBM Maximo
Wipro (Client -Marathon Petroleum – Findlay Ohio, USA) Nov 2022 to Jan 2024
Role: Senior Test Engineer-L4
Project
:
Retail Payment
Description
:
Retail payment typically called Dealer Master by Business users maintains data for dealers for eg addresses, contact information, site status, POS version. Supplies meaningful dealer and transactional data to the business and other departments. Manages POS terminal settings.
Roles and Responsibilities:
Developed, executed and maintained Test cases Using ALM tool
Co-ordinating with Developers, BAs for the requirements.
Integrating loyalty programs, rewards happening at POS into the retail payment application and verifying the transactions, pricing are calculated accurately to send to SAP.
Verified data flow to Salesforce application from the retail application.
Experience in ensuring test environment is ready with all the systems access approvals
secured and preparation of Test data without having to waste any time before the
execution commences.
Verifying pay-stream run for east coast and west coast for the daily transactions happening at POS and reporting any issues if any happened.
End to End Scenarios Testing for Pay streams to load data from POS to database
Tested how the API handles error conditions such as incorrect requests, server errors, timeouts, and other exceptional scenarios. Verify that appropriate error codes, messages, and responses are returned.
Tested different HTTP methods (GET, POST, PUT, DELETE) supported by the API and validate the corresponding responses with valid and invalid input data.
Verified the response format (e.g., JSON, XML) and ensure it adheres to the specified structure.
Validated that the API response contains the expected data fields and values according to the API documentation.
Validating the correct tax amount calculation.
Attended stand ups, Iteration Planning, Iteration Review and Retrospective meetings.
Helped in determining entry and exit criteria during backlog review meetings with Product owner and developers
Identified, researched, and reported issues with detailed bug description, screenshots.
Responsible for performing Functional and Regression.
Validated data integrity for salesforce for various Dealer forms for Retail payment applications.
Experience with executing regression, smoke and performance tests that reduced the bug ratio.
Developing Test data, performing test data analysis and preparing reports.
Written detailed defect reports for bugs found during test execution, monitored their status and tracked them to closure .
Written final test reports summarizing the testing process and results
Ensure quality and performance of the product confirm to established company standards, guidelines, specifications and Customer requirement.
Wipro (Client -Marathon Petroleum – Findlay Ohio, USA) April 2022 to Nov 2022
Role: Senior Test Engineer-L4
Project
:
Allocation Manager
Description
:
Allocation Manager (AM) is an internally supported web-based system that monitors customer sales activity and implements control strategies based upon customer credit and/or contract limitations. Allocation Manager (AM) evaluates deals and ticket data to determine which data at the terminal should be available to the truck drivers. It is responsible for sending Locks and Unlocks to the terminal when it determines that availability should change (i.e. Credit Locks, Contract Fulfillment Locks, Allocation Locks).
Roles and Responsibilities:
Working knowledge with Tosca tool for automation part for writing test cases.
Working knowledge of execution of test cases and report generation in Tosca Tool.
Attended stand ups, Iteration Planning, Iteration Review and Retrospective meetings
Determine time estimates and schedule for work efforts.
Helped in determining entry and exit criteria during backlog review meetings with Product owner and developers
Identified, researched and reported issues with detailed bug description, screenshots.
Responsible for performing Functional and Regression
Participated in calls for bug fixes
Have performed end to end testing
Validation of data from allocation manager to Salesforce.
Developing Test data, performing test data analysis and preparing reports.
Written detailed defect reports for bugs found during test execution, monitored their status and tracked them to closure .
Written final test reports summarizing the testing process and results
Ensure quality and performance of the product confirm to established company standards, guidelines, specifications and Customer requirement.
To ensure that application has proper session management
To Verify password quality rules, default logins, password recovery, password changes, web security question/answer, logout functionality, etc.
To verify stringent password policies
Performed UAT testing to ensure the end to end functionalities are working as expected
New York Housing Authority - New York, USA August 2019 to April 2022
Role: Consultant-QA
Project
:
IWM App, Maximo,Siebel
Description
:
Testing Mobile Applications, Dashboard reports and data analysis skill. MAXIMO Support. Good Understanding of following modules in Maximo: Work order Tracking, User Security, Inventory
Roles and Responsibilities:
Developed and executed and maintained Test cases for IBM Maximo and IWM(Android App)
Co-ordinating with Developers, BAs for the requirements, debugging and to explain defects
Kept track of Functional requirements for change requests and defects.
Performed Functional, Regression, Acceptance and load testing for every modification in the application and new builds
Siebel to Maximo integration Testing.
Verify different environments like staging and UAT post release of the software build
Verified fixed bugs following corporate QA regression procedure.
Identified, researched and reported software issues to the online defect tracking system with detailed bug description, screenshots, videos and log files.
Responsible for performing Functional and Regression Testing on Android and logging detailed bug reports with console and crash logs from the Android device
Responsible for Security Testing for Potential Vulnerabilities in the application.
Worked closely with Business analyst for Test Coverage for UAT testing after the build before production release
Participated in calls for bug fixes
Have performed end to end testing for web & mobile applications.
Developing Test data, performing test data analysis and preparing reports.
Written detailed defect reports for bugs found during test execution, monitored their status and tracked them to closure using Redmine tool.
Written final test reports summarizing the testing process and results
Ensure quality and performance of the product confirm to established company standards, guidelines, specifications and Customer requirement.
To ensure that application has proper session management
To Verify password quality rules, default logins, password recovery, password changes, web security question/answer, logout functionality, etc.
To verify stringent password policies
To verify maximum permitted file size upload/download from restricted pages.
APPLAUSE - New York, NY January 2017 to March 2019
Role: Test Team Lead [Freelancer]
Project
:
Mobile App Testing
Description
:
Have worked on various domains such as Healthcare & Fitness, Retail, Finance, Airline, Games, ChatBot, have done web based and mobile testing on 351 products so far. Worked on 1735 test cycles and logged 1154 bugs, Currently maintaining Gold rated Tester on uTest testing platform.
.
Roles and Responsibilities:
Performed usability, GUI, functionality and regression testing on the new builds for IOS.
Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 10/ 7, MAC Compatibility testing for a web application.
Identified, researched and reported software issues to the online defect tracking system with detailed bug description, screenshots, videos and log files.
Performed Black box testing like equivalent partitioning, boundary value analysis and white box testing for code coverage analysis.
Responsible for performing Functional and Regression Testing for various apps on iPhone and logging detailed bug reports with console and crash logs from the iOS device.
Experience in configuring, setting up and working with Charles Web debugging proxy providing customer with network logs.
Performed Exploratory testing, testing different sections of web applications and written exploratory notes documenting the issues found.
Participated in scrum calls for bug fixes and tested various applications using cross-browser (Firefox, Chrome, Safari, IE) testing.
Have performed end to end testing on live, staging/beta on production environment for web & mobile applications.
Written detailed defect reports for bugs found during test execution, monitored their status and tracked them to closure using Jira bug tracking tool.
Written final test reports summarizing the testing process and results, which confirmed the delivery of a high quality product.
Maintaining of the system’s effectiveness and ensuring it continues to meet the needs of users after deployments
Aptara New Media Pvt Ltd – Pune, India Sept 2010 to Mar 2012
Role: QA Analyst
Project
:
LMS (learning Management System
Client
:
ACS, EYG (US)
Description
:
A learning management system (commonly abbreviated as LMS) is a software application for the administration, documentation, tracking, and reporting of training programs, classroom and online events, e-learning programs, and training content. Corporate training use LMSs to automate record-keeping and employee registration. Student self-service (e.g., self-registration on instructor-led training), training workflow (e.g., user notification, manager approval, wait-list management), the provision of on-line learning (e.g., webbased learning, read & understand), on-line assessment, management of continuous professional education (CPE), are dimensions to Learning Management Systems.
Responsibilities:
Customized the Test Case and Test Plans in Quality Center according to the requirements of the project
Prepared Test Plan, test Cases, Test scripts and Test Metrics for the application as well as for the database verification based on the functional requirements, portal redesigned and test specs
Worked in Agile environment, with an ability to accommodate and test the newly proposed changes at any point of time during the release
Evaluate and analyze Business Requirements, Functional Specification documents
Gained product knowledge and attended various QA training
Expanded knowledge of product through Regression testing of easy modules
Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status
Developed and executed SQL queries to verify the proper insertion, deletion
Tech Mahindra – Pune, India Nov 2008 to Jul 2010
Roles: Testing Consultant
Project
:
Andes Ivserve AD Transition
Client
:
BT (UK)
Description
:
The system titled Andes IVSERVEADTransition is BT’s strategic application within BT Domain Management Platform. This system is an OSS standard solution for Network Configuration & Data Management for MPLS VPN network.
Responsibilities:
Analyzed Business Requirement and Use Case Documents to create Test Plan and Test Cases.
Analyzed business requirements and developed Test cases based on Use cases to evaluate the functionalities.
Involved in Agile (Scrum Process) methodology based Project Planning, Test planning and Coordinating on all SDLC phases.
Involved in preparing Test Cases and Test Scripts for automated and manual System Requirement documents for the Functional, System, Performance, Integration, Regression, UAT, Security, Smoke/Sanity and Usability testing
Customized the Test Case and Test Plans in Quality Center according to the requirements of the project
Developed and executed SQL queries for testing the application backend
Executed SQL queries to validate the Data in tables using TOAD Tool
Executed the test scripts for the GUI, Functional and Regression testing
Metrix line Pvt Ltd – Pune, India March 2006 to Feb 2008
Roles: QA Engineer
Project
:
Metrixtrack
Client
:
Karvy, Shutterfly, CISCO, AMD
Description
:
The MetrixTrack is a comprehensive Metrics Intelligence Management Tool. This product collected data from disparate sources and made it useful to plan, estimate, track and improve the entire business process cycle. The major areas of application were Financial Services, Software development Life cycle, Outsourcing Management Process.
Responsibilities: -
Customized the Test Case and Test Plans in Quality Center according to the requirements of the project
Evaluate and analyze Business Requirements, Functional Specification documents
Developed and executed test plans, test cases and test matrices utilizing QA best practices and standards
Gained product knowledge and attended various QA training
Expanded knowledge of product through Regression testing of easy modules
Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status
Developed and executed SQL queries to verify the proper insertion, deletion and updates into the Oracle supporting tables and cubes.
Prepared user documentation with screenshots for UAT (User Acceptance testing).
Education:
Master of Computer Science from Pune University, Maharashtra, India, 2007
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