Customer Service Representative
Resume:
Abraham Lamah
Silver Spring, MD *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Part time Residential Counselor
Southern Worcester County Rehab - Webster, MA
June 2018 to Present
Customer Care Agent
British Airways - Boston Logan International Airport, MA March 2019 to July 2019
Customer Service Representative
Tuft Health Plan - Massachusetts
April 2018 to November 2018
Call Center Representative
Integral Resources Inc - Worcester, MA
September 2017 to April 2018
Soliciting donations via telephone from people of concern for professional, political and non political institutions.. Job include pitching to donors about the organization you are calling from, and reason u are calling, also billing donors through a secured system that do not stored their credit card information on file after giving a donation online...
Assembler/Picker
Nypro, Inc - Clinton, MA
May 2017 to September 2017
United Nations Mission in Liberia
June 2014 to March 2016
Youth and Education radio program coordinator, I was responsible to do drama and talk show scrips for youth program on air and work out door with students from variety of schools in and around the country, also had a one hour youth radio program called problem page which I was the host. Sales Agent
West Africa Telecom - Monrovia
August 2012 to November 2014
working as a direct sale agent, task with responsibility to to bring new customers to join our network, buy selling the services we provides and giving them view of opportunity and benefits of being a new customer. Also billing them and ensuring that they have the best services needed. Sales Representative
CELLCOM - Monrovia
April 2010 to September 2012
Point of Sale Associates(POS) Responsible to register sim numbers of new customers and sell internet and phones to new buyers. Also performing online and onsite customer service assistance to customer such as unlocking their devices, troubleshooting and walking them through basic settings to help restore their desired service
Education
High school diploma in Mass Communications
University of Liberia - Monrovia
June 2012 to March 2016
Computer Certificate in Computer
Inter Digital Computer School
November 2010 to March 2011
High School certificate
Cathedral Catholic School - Monrovia
September 1999 to September 2010
Skills
• Communications
• Business strategists, advert and jingles producers (5 years)
• Developmental Disabilities Experience
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Delivery driver — Completed
July 2021
Interpreting instructions or signs and solving problems Full results: Completed
Work style: Reliability — Highly Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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