Customer Service Delivery Driver
Resume:
Michael Pruitt
Customer Service Expert
Milledgeville, GA 31061
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With over 29 years of work experience in customer service and retail work enviroments, I have abilities to fix customer problems and find exactly what they need. I also have a great ability to either work in groups or by myself and always strive to do my best and be a team player. Authorized to work in the US for any employer
Work Experience
FedEx Delivery Driver
Calyco Inc - Milledgeville, GA
July 2023 to February 2024
I deliver packages to various customers on a daily basis. Shift Supervisor/Delivery Driver
Jimmy John's Sandwiches - Milledgeville, GA
September 2022 to April 2023
I operate every aspect of customer service from greeting customers and helping them. Also, I help make orders and complete other needed tasks while maintaining delivery orders getting to the desired destination as fast as possible.
Customer Service Representative
Walmart - Eatonton, GA
July 2019 to April 2020
I work in the lawn and garden section and assist customers with finding items and customer checkout. I also put out merchandise that comes in and keep up with price changes and clearance. Also operate a forklift on occasion to move merchandise around. Customer Service Associate
Bealls outlet - Milledgeville, GA
March 2018 to July 2019
Assist customers with returns, locating desired merchandise, and making their final selections. Also perform different tasks such as unloading merchandise from weekly trucks, putting out the merchandise throughout the different departments, and assist in weekly markdown process on merchandise. Customer Service Representative
JCPenney - Milledgeville, GA
October 2012 to July 2017
I started out only just operating registers in Men's or women's department while providing excellent customer service helping with finding merchandise and making their final selections. After a year of employment I started performing markdown duties on merchandise in all departments. At about 2 years I was moved to the shoe department where I worked until the end of my employment providing customer service finding desired footwear, unloading shoe merchandise from weekly trucks. Also assisted in signing for the store and inventory scans that were down weekly. Team Shift Leader, Insider, Delivery Driver
Papa John's Pizza - Milledgeville, GA
March 2008 to September 2012
I was hired originally for Delivery Driver at the beginning of my employment for the company. As a driver I daily completed tasks such as taking orders over the phone, completing orders, and delivered to designated area that I was assigned to. As a insider I completed all the tasks that were completed inside the business such as taking orders over the phone and inside the store, prepared and completed all orders, and making sure everything to be used stayed stocked. Finally, as a Shift leader I was responsible to maintain daily operations of the business such as completing orders in a timely manner, instructing drivers on when to leave so the order will be received by the customer in a timely fashion, and taking care of any customer complaints.
Education
Associate in Medical Assistant
Central Georgia Technical College - Milledgeville, GA January 2015 to December 2020
High school or equivalent
Baldwin High School
Skills
• Customer Service
• Customer Care
• Customer Support
• Microsoft Office, Outlook, Excel (6 years)
• Forklift
• Delivery Driver Experience
• Shift Management
• Pallet Jack
• Driving
• Load & Unload
• Microsoft Word
• Warehouse Experience
• Insurance verification
• Order Picking
• Materials Handling
• Shipping & Receiving
• Packaging
• HIPAA
• Medical Terminology
• Computer Skills
• Customer service
• Commercial driving
• Management
• Supervising experience
• Leadership
• Communication skills
• Microsoft Office
Certifications and Licenses
Driver's License
Additional Information
To all employers, I am a very energetic and productive worker. Communication I believe is very useful in the workplace and provides for neverending success.
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