Customer Service Part-Time
Resume:
Elizabeth Ann Marple
Bardstown, KY. 40004
*********@*****.***
Objective:
Seeking a part-time position where I can utilize my skills and experience to contribute positively while staying active and engaged in the community.
Professional Experience:
Leadership and team management over 20 years’ experience
Customer service
Project management
Budgeting and financial planning
POS Terminal Operations
Scheduling and maintain over 30 employees
Interviewing and hiring.
Microsoft excel and word processing
Nelson County Leadership graduate
Bardstown & Nelson County Chambers Ambassador
Work History
General Manager 12/22 to present (Retiring 7/2024)
Kentucky Straight Apparel & Co., Bardstown, KY. 40004
Managing schedules and communications for a team of employees.
Prepared reports, presentations and other documents.
Hiring employees and set ups.
Trained new employees on store procedures and policies.
Managed cash transactions, ensuring and efficiency.
Operations Manager 04/2015 to 07/2022
Heaven Hill Bourbon Experience, Bardstown, KY. 40004
Interviewed and hired for the visitor center.
Redesign of tours, tasting and bar of newly renovation.
Delegated daily tasks and scheduling for leads and tour guides.
Customer service and problem-solving expertise.
Managing schedules for over 30 employees.
Jim Beam American Outpost, Clermont, KY. 40110
Lead in retail area.
Tour guide and hostess
Off-site events for Jim Beam sales.
Education
Graduate of Nelson County High School
Associate degree at Elizabethtown Community and Technical College
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