Customer Service 2 Yrs
Resume:
Tracey MacKenzie
General Assistant
Hartwell, GA 30643
**********@*******.***
A position that requires excellent work habits, dependability and the opportunity to utilize my previous experience as well as acquire additional business skills. Work Experience
ES1
South Carolina Department of Social Services-Walhalla, SC December 2021 to Present
Run & process SNAP cases, conduct interviews, budget & follow policies for SNAP procedures, evaluate clients needs for Expedited cases and SNAP eligibility, pend for required information. Take calls regarding cases, place collateral calls to employers verifying termination, rent amounts, clarification of odd jobs, etc. Follow up with reports & alerts, maintain daily work logs. Receptionist\Cashier
Lake Keowee Ford-Seneca, SC
January 2022 to September 2022
Answer & transfer calls,
Order supplies,
Take payments for service, parts & down payments on vehicles, Assist customers in scheduling oil change appointments, Enter in new vehicle inventory to system, create vehicle packets & tag keys as well as for incoming trade ins.
Line Assembly Worker
Metalcraft of Mayville, Inc.-Mayville, WI
December 2018 to November 2020
Help to assemble Scag lawn tractors. Have worked multiple stations, on a timed line. Problem solve various situations when parts were not made correctly. Cross trained on other production lines.
Paintline support packer
Mayville Engineering Company-Mayville, WI
April 2017 to March 2018
Package parts coming off of paint line, QC parts before packing, tally number of parts packed & prepare for shipping, perform minor paint touch up on parts, tap parts & also assist with large quantity removal of parts from take paint line.
Cashier
Lomira Shell Truck Stop-Lomira, WI
March 2015 to March 2017
• Cashiering & handling multiple types of diesel purchases from various trucking companies. Product ordering for the store, Input new product into system, Manage incoming phone calls, Assist customers with fuel transactions or other questions Clean, stock, etc. General Assistant
Mayville Motors-Mayville, WI
September 2014 to February 2015
Responsibilities included:
• Pick up and delivery of customer vehicles
• Compose collection letters and call delinquent accounts
• Greet customers
• Preliminary car sales
• Complete purchase contracts and MV-11 forms including on-line processing
• Inventory incoming and outgoing vehicles on dealership lot
• Create ads on Craig's List for vehicles and tires
• Create invoices and process payments at repair shop Forklift Driver/Warehouse Worker
Midwest Manufacturing-Iron Ridge, WI
February 2014 to October 2014
Performed warehouse duties and drove forklift for:
• Cross docking
• Load and unload semi-trailer trucks
• Breakdown products to designated bays
• Back hauls
Assistant Manager
Celtic Crossroads Café-Mayville, WI
June 2004 to June 2014
Responsibilities included inventory, vendor review, purchasing, employee scheduling, clerical and creative menu/dish consulting. Duties also included:
• Greeting and serving customers
• Preparing food orders
• Choosing, creating and preparing daily specials, soups and stews
• Merchandise review and inventory
• Assist with special event and private group planning
• Cashier
• Open and close store, close register and credit cards Teller
American Bank(now National Exchange Bank & Trust)-Brownsville, WI January 2009 to April 2011
• Processed customer banking transactions
• Assisted customers with questions and transactions
• Data entry
• Balance drawer at shift end
• Closing procedure at close of business day
Education
General Education
UW - Milwaukee, WI
Certificate
Capernwray Bible School - Carnforth
Skills
• Assembly
• Manufacturing
• Front desk
• Computer skills
• Food preparation
• Cash handling
• Microsoft Outlook
• Clerical Experience
• Purchasing
• Organizational Skills
• Customer service
• Communication skills
• Customer service
• Banking
• Dealership experience
• Bartending
• Front desk
• Assembly
• Manufacturing
• Social work
• Microsoft Excel
• Microsoft Word
• Organizational skills
• Typing
• Packaging
• Microsoft Office
Certifications and Licenses
Driver's License
Bartender License
Food Handler Certification
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