Torrika Johnson
**** ***** **** **** *****, Tx **025
214-***-**** ********@*****.***
OBJECTIVE
To obtain a Customer Service Representative position using professional skills and training within a progressive team-oriented environment
EDUCATION
San Joaquin Valley College Online; Visalia, CA
Clinical Medical Assisting; Dean’s list/Perfect Attendance
Certificate of Completion; (June 2012)
CERTIFICATIONS
First Aid: Certified
AED/CPR Adult/Child/Infant: Certified
TECHNICAL/COURSE RELATED SKILLS
Medical Terminology; Vital Signs/Intake; Patient Preparation; Patient Charting
EKG; Venipuncture; Injections; Immunizations; Capillary Puncture; Urinalysis
Appointment Scheduling; Telephone Etiquette; Filing; Microsoft Word; Data Entry
QUALIFICATIONS
Thirteen years of experience in the medical field
Ability to follow directives; supportive team player; exceed employer expectations
Maintain a positive attitude; enjoy learning and meeting new people
Excellent attendance record; strong work ethic; ability to meet deadlines
Ability to work well without supervision; ability to set and accomplish goals
CLINICAL EXPERIENCE
Medical Assistant Extern
Sandknop Family Practice
Family Health Center of Lake Forest
WORK EXPERIENCE
Patient Care Assistant
Hunt Regional Medical Center; Greenville, Texas; August 2011 – March 2013
Patient care; data entry
Certified Nursing Assistant
Bluebonnet Homecare; Greenville, Texas; October 2009 – June 2010
Data entry; payroll; patient care; office management
Employee of the Month
Customer Service Representative
West Corporation; San Antonio, Texas; June 2007 – March 2012
Technical support; phone activations; order entry
Certified Nursing Assistant
Delta Home Health; Greenville, Texas; September 2005 – November 2009
Patient care; house cleaning; grocery shopping; cooking