Medical Assistant Assistance

LUZMARIA RODRIQUEZ

ALTAMONTE SPRINGS, Florida ***01 • 727-***-**** • ********@*****.***

Education

Bachelor of Science: Allied Health, Expected in 01/2025 Florida Technical College - Orlando, FL

Associates Degree: Medical Assistance, Expected in 07/2023 Southern Technical College - Orlando, FL

Professional Summary

Hardworking Lead Medical Assistant and competent in both clinical and office support. Trains new staff to handle the rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients. Scheduling cardiac cath procedures for two hospitals and 2 cath lab locations all while managing a team of Medical Assistance covering all cardiac-related test areas on site.

Skills

Clinical Flow Management

Foley Catheter Insertion and Removal

Bookkeeping Support

Electrocardiographic Rhythm Recognition

Electrocardiography

Proper Waste Disposal

Examination Room Preparation

EMR Systems

Medication Side Effect Knowledge

Interventional Cardiace Catheterization

Medical Assistance

Medical Supply Monitoring

Height and Weight Measurement

Medical Procedures Understanding

Recording Vital Signs

Holter Monitoring

Work History

Lead Medical Assistant, 11/2021 to Current

Longwood Medical Group – 450 W ST RD 434

Assisted physicians and nurses with clinical procedures following safe practices. Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.

Precepted newly hired medical assistants to train each on office procedures and important tasks.

Sanitized, restocked, and organized exam rooms and medical equipment. Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Called and faxed pharmacies to submit prescriptions and refills. Monitored office procedures to correct problems and implement proactive improvements for better patient flow.

Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.

Guiding and motivating medical assistant team to effectively handling administrative and clinical needs.

Collected and documented patient medical information such as blood pressure and weight. Audited samples and refrigerated medications to verify freshness and remove any expired packages.

Taught patients about medications, procedures, and care plan instructions. Coordinated work of junior staff to keep team performance high and effectively handle needs of 40+ patients per day.

Sanitized, restocked, and organized exam rooms and medical equipment. Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.

Obtained client medical history, medication information, symptoms, and allergies. Scheduled appointments, and distributed sample pharmaceuticals as prescribed. Assisted physicians with preparing operating room for loop recorders Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Completed EKGs and other tests based on patient presentation in office. Explained cardiac procedures to patients to reduce anxieties and increase patient cooperation. Oriented and trained new staff on proper procedures and policies. Additional Information

My work ethic will surpass any expectations and my dedication to my craft will allow me to perform the required duties with exceptional results. I am not limited to what is written and I am always willing to learn and grow in an environment that will allow me to do so.

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