Quality Control Team Members

George Peay

Supervisor of Operations

Grovetown, GA 30813 706-***-**** lin_peay@yahoo.

Professional Summary

Highly skilled and methodical professional with diverse experience in team development, operations management, and machine operation. Proficient supervisor with a proven track record in implementing significant improvements in staff performance and customer satisfaction through effective recruitment, hiring, and staff evaluation. Dynamic leader who leverages skills in quality control, resource management, and maintenance oversight, contributing to reduced scrap rates and enhanced safety and demonstrating capability to drive operational excellence and business growth.

Core Expertise

Quality Control Team Development Staff Evaluation Maintenance Oversight Recruitment and Hiring Machine Operation People Management Timecard Management Resource Management Leadership Attention to Detail Communication Skills Team Player Professional Work Ethic

Professional Experience

SUPERVISOR OF OPERATIONS Textron Specialized Vehicles Augusta, GA Mar 2019 – Present

Evaluate staff performance regularly and provide constructive feedback mechanisms designed to promote growth within their roles.

Manage scheduling and create effective workload distribution, contributing to maximized productivity and operational efficiency without overwhelming team members or compromising quality of work.

Resolve concerns and issues coming from clients through consistent attention to detail and effective communication skills, achieving consistently high levels of customer satisfaction and meeting customer expectations.

Establish clear expectations for team members, fostering a positive work environment with open communication and accountability.

Key Achievements:

Successfully supervised 70 employees on shift, leveraging adept skills in people management and team development.

Consistently met or exceeded 95% of established quality targets by implementing innovative solutions, fostering a culture of accountability, and continuously monitoring production processes to ensure adherence to standards.

Reduced overtime by 25% through implementing strategic scheduling and optimizing workflow processes within the team.

TEAM LEADER Textron Specialized Vehicles Augusta, GA Feb 2017 – Mar 2019

Led a team of production workers, providing guidance and support to ensure they meet daily goals while coordinating with different departments to maintain smooth workflow.

Trained team members on equipment operation, production techniques, and safety protocols to support team development.

Tracked individual and team performance, promptly addressing any issues related to attendance, productivity, and quality.

Earlier Work Experience

TEAM LEADER Jacobsen Textron Charlotte, NC

FABRICATOR Jacobsen Textron Charlotte, NC

QUALITY CONTROL INSPECTOR Jacobsen Textron Charlotte, NC

ASSEMBLY LINE WORKER Jacobsen Textron Charlotte, NC

LASER MACHINE OPERATOR Jacobsen Textron Charlotte, NC

Education

Bachelor of Science in Business Administration and Management (undergraduate), York Technical College Rock Hill, SC

Bachelor of Science in Automotive Engineering (undergraduate), York Technical College Rock Hill, SC

Trainings & Certifications

Greenbelt Certification Charlotte, NC 2014

Training on Building Effective Teams and Leadership Skills Korn Ferry 2019

CPR Training American Red Cross 2021

PIT Licensing Textron 2008

Technical Skills

ADP Kronos MS Office (Word, Excel, PowerPoint) Google Suite (Gmail, Classroom, Drive)

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