Janitorial Foreman Customer Service Office Manager

Rachel Mount

Dedicated, hardworking, professional,

possessing a strong work ethic.

Experienced supervisor with a background in janitorial, business ownership, and affordable housing. Skilled in financial analysis, customer service, team management, and policy implementation. Strong communicator and problem-solver.

**************@*****.***

760-***-****

93527

Work Experience

Owner/ Manager

Concierge Supportive Services

1998 - Present • Inyokern

• Develop and implement company policies and procedures

• Manage and supervise a team of employees

• Ensure high-quality customer service is delivered

• Monitor and analyze financial performance

• Create and maintain positive relationships with clients

• Identify and pursue business growth opportunities

• Coordinate and schedule staff shifts

• Resolve customer complaints and issues

• Maintain a clean and organized work environment

Janitorial Supervisor

Abm Janitorial Service

2009 - 2011 • Bellingham, WA

• Foreman at ABM Janitorial:

• Led and supervised janitorial staff, ensuring efficient and high-

quality cleaning services.

• Managed work schedules, assignments, and performance evaluations

for the team.

• Implemented safety protocols and training to maintain a secure and

healthy work environment.

• Collaborated with management to optimize cleaning processes and

meet client expectations.

Education

Morrison Business College• Reno

Certificate in Business Administration January 2010 - December 2011

Licenses and Certifications

Food Handlers

California State DL

CPR certified nursing assistant

Skills

Employee training,Etiquette,Typing,Problem Resolution,Positive Approach,Willing To Learn New Things,Hard Working,Team Leadership,Work Ethics,Confident,Supportive,Efficient,Office Manager,Dedicated,Assistant,Committed,Quality Control Expert.

Traits

Communicator

I am able to effectively and respectfully communicate with superiors, colleagues, and staff.

Flexible

I am able to adapt to new requirements, situations, or environments. Accountable

I take responsibility for my actions and follow through on my promises.

Organized

I am efficient, prepared, and a thorough planner.

Accurate

I am exact and make sure my work is mistake-free.

Volunteering

2013 - Present • Inyokern, CA

Provide Concierge Supportive Services daily. To assist people in self sufficiency and financial independence. To promote affordable housing for everyone.

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