Regional Manager Customer Service

Proficient Regional Manager with demonstrated experience managing company assets

and developing employees for future growth. Strategic planner, with a strong focus on achieving outcomes and talented in seeing multiple options for improvement, operational streamlining and potential growth.

P&L Management

Financial Reporting

Estimating & Budgeting

Relationship Building

Problem - Solving

Customer / Client Service

Management & Leadership

Communication

Training & Development

Blue Science Pools LLC - Flower Mound, TX

Regional Manager

TravelCenters of America LLC - Fort Worth, TX

District Manager

Lead and coach 7+ managers & monitor 50+ techs in 5 separate zones Delegate assignments based on company plans and project needs Demonstrate leadership in client de-escalation and customer service Establish tech routes and work schedules

Responsible for fleet management & all safety training Oversee inventory levels & chemical/equipment purchases Located, developed and promoted talented employees to cultivate a collaborative and hardworking team Introduced new inventory management measures, effectively decreasing product theft over 2% within 6 months

Produced reports outlining financial data to make strategic plans and operational decisions Supervised 17 separate Quick Serve Restaurants (QSR) within a district of 10 sites Trained and led 35+ managers in 5 separate departments in all company procedures and safety protocols Ensured site compliance with OSHA, federal, state, and local regulations to prevent unnecessary delays March 2021 - Present

June 2017 - February 2021

PROFESSIONAL SUMMARY

817-***-**** · jimmiejarrett@J IMMIE gmail.com · linkedin.JARRETT com/in/jimmie-jarrett · Fort Worth, TX 76116 PROFESSIONAL EXPERIENCE

STRENGTHS AND EXPERTISE

TravelCenters of America LLC - Fort Worth, TX February 2012 - June 2017 Multi-Unit General Manager QSR

Spearheaded regular maintenance and repair operations to keep buildings and equipment in peak conditions

Organized special events, receptions, promotions, and corporate luncheons Quickly identified problem situations and skillfully resolved incidents to satisfy all involved parties Carefully interviewed, trained, and supervised staff within the QSR at 2 separate locations Continuously evaluated business operations to effectively align workflow for optimal area coverage and customer satisfaction

Directed team members on effective methods, operations, and procedures References available upon request

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