Amber Goldberg
SHIFT LEAD, SERVICE COORDINATOR - BRANCH PAYROLL
Saginaw, TX 76131
***********@*****.***
Work Experience
Part and service administrator/ supervisor
Rich Logistics-Dallas, TX
May 2024 to Present
• Part procurement, inventory control.
• Incorporate organization and structure of part department.
• Billing and coding
Sales and Service Coordinator
Tee Time Carts-Fort Worth, TX
July 2023 to October 2024
• Sales
• Service coordinator
• Dispatcher
• Parts purchasing
SHIFT LEAD, SERVICE COORDINATOR
Thermo King of Dallas
January 2013 to July 2023
ADMINISTRATOR, CONVOY SERVICING COMPANY/ THERMO KING OF DALLAS
• Daily Yard checks
• Technician project scheduling
• Scheduling Pickup and delivery services on individual basis
• Inspection of equipment new and used upon arrival and departure
• Keeping accurate records for individual and company installations
• Accounts receivable and daily COD collections
• Process billing in Citrix database
• Maintaining communications via Microsoft Office
• Employee training
• Conduct new hire interviews
• Attend monthly factory/ warranty webinars
• Active participant in managerial and daily improvement team
• Dispatch technicians over the road for service calls
• Check in and cash out of customers
• Upload claims to SVC Nationwide database
• Create technician call out schedule monthly
• Ordering office/ janitorial supplies
• Reporting of all inter and out office occurrences to operational manager
• Assist and work closely with shop foreman and acting lead technicians daily LEGAL ASSISTANT
GRISHAM & BARNES P.C. ATTORNEYS AT LAW
March 2012 to March 2013
• Prepare affidavits, legal correspondence, and trial preparation.
• Prepare legal documents, including briefs, pleadings, appeals, and wills.
• Scheduled Client meetings File pleadings with court clerk.
• Gather; analyze research data, such as statutes, decisions, and legal articles, codes, and documents.
• Use of pertinent sources, public records, to determine causes of action to assist in preparation of cases.
• Direct and coordinate law office activity, including delivery of subpoenas.
• Keep and monitor legal volumes to ensure that law library is up-to-date. ADMINISTRATIVE ASSISTANT
WESTWOOD CONTRACTORS
August 2011 to November 2012
• Contacting Sub contractors to bid on retail construction projects
• Conducting inbound and outbound phone calls
• Full Internet Searches
• Excel Spreadsheets
• Daily Report Journal
• Microsoft Office
• Filing, faxing, emailing, scanning
Education
Associates in customer service
Ashford University
Skills
• Shift Lead
• Shift Supervisor
• Customer Service
• Key Holder
• Team Member
• Citrix
• Accounts Receivable
• Accounting
• Accounts Payable
Certifications and Licenses
Driver's License