Human Resource Resources

Beth Lamb MBA

Palm Harbor, Florida, United States

**********@*****.*** 727-***-**** linkedin.com/in/beth-lamb-mba-67482735

Strategic HR Leader Current PhD Candidate in Human Resource Management

A results-driven HR professional with a proven track record of building and transforming human resource departments to drive organizational success. With 30 years of experience, I excel at aligning HR strategies with business goals to enhance performance, employee engagement, and organizational growth. I hold an MBA with a concentration in Human Resources Management, and I am currently pursuing a PhD in Human Resource Management. Known for implementing innovative HR initiatives, I am skilled in creating onboarding processes, SOP development, compliance (FMLA, ADA, ACA, ERISA), and leading complex employee relations investigations. My leadership is defined by empowering teams and creating value-added solutions that foster a productive and compliant workplace environment.

Experience

Human Resources Manager International Diamond Center Feb 2024 -

Building the human resource department from the ground up. This includes defining the department's functions, implementing HR policies, SOP creations, and rewriting the employee handbook to name a few.

Created an onboarding experience for new hires that is informative, and gives a sense of confidence in the organization.

Plan and execute the development and delivery of training materials for IDC staff that supports daily tasks and procedures.

Created a model for developing SOPs and a structure for maintaining them in a centralized repository for viewing while protecting the integrity of the documentation.

FMLA, ADA, ERISA, W/C, EEOC,

Employee relations and investigations

Human Resources Manager

ARC Group Inc

Aug 2021 – Dec 2023

Initially brought on board to manage/lead 26 Winghouse Restaurants in all human resource functions, including recruiting, workers comp, liability, unemployment claims, investigation, discovery, and EEOC claims.

While in the role of Winghouse HR Manager, I created a complete SOP for HR and was instrumental in the creation of the general SOP.

During the realignment of the Arc Group, I became the Human Resource Manager for all of Arc Groups' brands including Applebee’s, Dicks Wings and Grill, Fat Patty's, and Tilted Kilt, for a total of 65 locations in all.

While the Arc Group Inc. continued on its realignment, I continued to manage all HR functions including all benefits (securing the broker, rates, and full employee management), workers comp., liability claims, EEOC (investigations and hearings) among other human resource functions.

Human Resources Director

Bayshore Home Care Sep 2019 - Aug 2021

A key member of the executive team responsible for providing strategic direction and leadership in the areas of employee management, organizational planning, and execution of all human resource-related programs.

Directly managed a team of 3; Recruiter, Caregiver Success Manager, and Marketing Manager, while overseeing 200+ caregivers at 4 locations.

Mentored employees at all levels concerning performance, policy, and employee engagement.

Developed a completely new human resources strategy; transitioning multiple human resource processes to include onboarding, orientation, and education using an electronic blended platform.

Solely responsible for all OSHA, FMLA, Workers Comp, benefits management, employee investigations, ACA, and EEOC.

Human Resource Director

KR Management (Oak Manor Senior Living Community and Wright’s Healthcare) Feb 2018 - Sep 2019

Full circle Human Resource Director for two long-term care facilities, 1 ALF and 1 Independent, having an average of 375 employees.

Driven and proven success with employee engagement and retention.

Transitioned both facilities from Paylocity to Paycom. To include pay codes, job codes, DOL coding, time clock set up, initial and ongoing instruction and support to end-users.

OSHA, FMLA, ADA, payroll, and benefits.

Coaching, mentoring, and progressive action.

Created new onboarding and orientation process with great success. This process is currently being implemented across all other facilities in the KR Management group.

Corporate Payroll & Benefits Manager / HR Liaison

Traditions Senior Management Mar 2016 - Jan 2018

Promoted to direct the acquisition of seven long-term care facilities. Partnered with multiple HRIS, HRMS, and benefits management companies to develop and implement all systems and benefits.

HR Organization Leadership: Directed seven long-term care facilities (to include HR professionals and executive directors) in staffing, recruitment, benefits, training, leadership development,

succession planning, HRIS, and regulatory compliance. Heavy emphasis on leading Traditions Senior Management through rapid HR change and transformation programs.

Organization Transformation: Enabled operational change essential to a smooth transition. Helped to facilitate the redesign of core business operations, including the seven fast-track transition of the facilities.

Post-Acquisition HR Integration: Streamlined integration of Kronos and Paychex. Ensured strategic alignment of HR with new business objectives and minimized business interruptions through the execution of workforce integration plans.

M&A Due Diligence: Contributed to senior-level M&A decisions, supporting initial analysis through due diligence and subsequent integration. Enabled business growth by assessing HR cultural compatibility and talent impacts.

Director of Human Resources

Traditions Senior Management – Carrington Place Jun 2012 - Mar 2016

Complete realignment of the human resource function to promote a more diverse workplace, stable and compliant environment. Focused on employee morale and engagement to improve employee retention.

Workforce Compliance: Complete audits of all government compliance (EEOC, I9, FMLA)

HR Operations: Complete human resource functions for a staff of 150. I.E. Recruiting, screening, onboarding, employee orientations, benefits administration, payroll. Coaching, mentoring, disciplinary action procedures up to and including terminations. Created and implemented hiring policies, procedures, systems, and technologies to support the company’s long-term growth and expansion.

Human Resources Manager

Kroger

Jun 2009 - Jun 2012

A crucial position in the day-to-day operational activities associated with the human resources and recruiting function at the store level. This store was an extremely high-volume store with over one hundred employees.

Successfully reduced overtime from 5% to less than 1%. Administrator for many groups within the store, to include Safety and Cultural Council. Kroger is also a union company, where strict policies and attention to detail are a must.

District Office Manager / Human Resources

CVS Health

May 2003 - Jun 2009

Managed personnel records and completed payroll for all pharmacists and managers in the Roanoke District (26 stores). Maintained all certifications and licensing. Designed, implemented, and instructed managers and admins in various management and data-driven programs.

Human Resources Manager

L.E Lichford / Anheuser-Busch Jan 1995 - May 2003

Complete human resource functions for a staff of 95. This incorporated the warehouse and full- service trucking garage. The staff included warehouse workers, salespeople, merchandisers, and administrative staff. Responsibilities included payroll (exempt, non-exempt, commission, weekly, bi-weekly, and monthly), benefits, FMLA, OSHA and DOT.

Education

National University

PhD HRM - Doctor of Philosophy in Human Resource Management 2024 - 2027

Keller Graduate School of Management of DeVry University

Master of Business Administration - MBA, Business Administration and Human Resources 2012 - 2014

Liberty University BS, Criminal Justice 2007 - 2009

Virginia Western Community College AS, Administration of Justice

2005 - 2007

Graduated Summa Cum Laude

Memberships

SHRM, AWI (Association of Workplace Investigations) Suncoast HR

Honors & Awards

Summa Cum Laude - Virginia Western Community College 2007

KSAs

FMLA, ADA, ACA, ERISA, EEOC, harassment and discrimination investigations, workers compensation, payroll, SOP creation, policies, and procedures creation, DWFP creation and management, employee handbook creation and maintenance, benefits administration, employee relations.

Systems

Kronos, ADP, 365 (Teams, Bi, Power Automate), Paycom, Paylocity, Paychex, Jazz, Sage, Temp Works, Employee Navigator, Talent Reef, MS Office Suite

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