Claims Adjuster Accounts Receivable
Resume:
KIARA ELLIS
Dallas, TX **********@******.***
WORK EXPERIENCE
Claims Adjuster
StateFarm- Richardson Tx
January 2023 to July 2024
• Responsible for answering inbound calls regarding auto claims
• Responsible for handling claim to close
• Responsible for back office task work for example reviewing Police Reports, following up with customer regarding claim status.
Title Clerk
Tricolor Auto Group- Irving TX
December 2021 to August 2022
• Responsible for receiving and processing titles from auction.
• Responsible for requesting titles from DealerTrack.
• Responsible for processing and handling any issues with trade titles.
• Responsible for reaching out to the auction for missing titles and title issues. Title Processor
Copart- Dallas TX
September 2020 to December 2021
• Responsible for contacting Lien Holders to obtain payoff information, for Total Loss claims.
• Responsible for completing 30 plus lots in a workday.
• Responsible for reviewing incoming faxes.
Accounts Receivable
Fleet Pride- Dallas TX
April 2017 to September 2020
Tracked and posted payments for invoiced promotion billing and events
Created invoices in iSeries for suppliers that are advertise in the monthly newsletter, catalog or calendars
Created weekly reports (available funds, marketing expense, co-op invoicing)
Handled General Ledger coding all credit memos and forwarding them to A/R and A/P department to clear out open invoices
Created and updating budget spreadsheet
Collected over 300 outstanding supplier invoices totaling 1.3 million to 500k
Met with all the CM’s regarding past and current supplier invoices Customer Service Representative
CAPITAL-ONE - Dallas, TX May
2016 to March 2017
• Responsible for answering incoming calls regarding auto loans.
• Responsible for taking payments
• Responsible for answering title questions
• Responsible for total loss claims
Receptionist
KIRKENDALL DWYER LLP - Dallas, TX
March 2013 to April 2015
• Responsible for basic office tasks such as filing, scanning, and mailing.
• Responsible for keeping office and kitchen tidy
• Responsible for answering incoming calls and redirecting to the correct party.
• Responsible for calling clients for additional information. Tyler Junior College, Collin Community College
• Communications
• Receptionist
• Proficient in MS Office
• Strong communication skills
• Organized
• Detail-oriented
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