Customer Service Truck Driver

Swainson Anderson

*** ****** *****, *****, ** ***75

347-***-**** *************@*****.***

SUMMARY OF QUALIFICATIONS

Experienced and skilled worker in trades, business, and retail services. Experienced in working independently or under limited supervision using standardized practices and/or methods; leading, guiding, coordinating, and/or partnering with others for the benefit of the organization or business. Experienced in moving, loading, unloading and set-up of furniture and household goods during client deliveries and pick-ups of furniture and/equipment. CORE COMPETENCIES/SKILLS

● Skilled Small Truck Driver

● Skilled Minivan Driver

● Commercial Delivery

● Loss Prevention

● Detail Oriented

● Personable

● Customer Service

● Communication

● Strong Leader

PROFESSIONAL EXPERIENCE

Matrix Move, Bronx, NY

Owner and Operator

• Lift, carry, and load furniture weighing up to 100 pounds onto box truck for transport to and from donor and client locations, including up and down stairs.

• Deliver and set-up furniture inside client homes, as required/requested within committed time frames including but not limited to bed frames, mattresses, box springs, dressers, tables, chairs, sofas and lamps.

• Respond to inquiries and requests from donors, clients, customers and community partners in a knowledgeable and professional manner. Provide problem-solving solutions when necessary.

• Collect furniture from residential, individual and/or commercial/institutional client and donor homes and facilities.

• Follows established furniture donation policies and procedures at all times.

• Demonstrate the ability to protect all donated furniture from damage through established best practices.

• Pack and unpack items in an organized and efficient manner in preparation for sale or donation. 2009 - Present Fortunoff, White Plains, NY

Receiver/Stocker

Received shipments, checked for damages and sort stock for distribution. 2007 - 2009 Macy’s, White Plains, NY

Receiver/Stocker

Received shipments, checked for damages and sort stock for distribution. 2004 - 2007 Macy’s, New York, NY

Receiver/Stocker

Received shipments, checked for damages and sort stock for distribution. 2002 -2004 New York School Construction Authority, New York, NY Entry Level Computer Technician

Set up computer hardware and install software. 2000- 2002 EDUCATION

Coop Technical School, Bronx, NY

Certification, 1998 - 1999

Courses: Computer Technology; and Air Conditioning/Refrigeration Evander Childs High, Bronx, NY

High School Diploma, June 2004

CERTIFICATIONS

New York State Driver’s License

Guard Card

Class D Security Certification

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