Customer Care Specialist
Resume:
H
Miriam Howard
********@*****.***
Smyrna, GA 30082
SUMMARY
Self-motivated Fun Expert experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions.
Dependable Payroll Specialist with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus. Bringing detail, experience and proficient troubleshooting skills.
Streamlining documents for clarity across the board. Collaborate with managers, editing and supporting team members.
SKILLS
Sales abilities
Issue resolution
EXPERIENCE
Fun Expert/Online Support
Doral, FL
Carnival Cruise Lines/ Aug 2016 to July 1, 2022
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Payroll Specialist
Coral Springs, FL
Caregiver Services Inc./ Jan 2012 to Feb 2015
Responded to employee inquiries regarding payroll and timekeeping.
Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Deputy Clerk Specialist
Fort Lauderdale, FL
Broward County Clerk of Courts/ Dec 2010 to Jan 2012
Supported office clerical functions using word processing and other software, email and office machines.
Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
Editor/reporter
Warren, Ohio
Tribune Chronicle, Warren Oh/ Aug 1985 to Dec 2002
Obituary reporter, received information from funeral directors to process for newspaper
Edited, rewrote and prepared numerous pieces per week by adjusting reading level to make understanding articles easier and more interesting.
Evaluated reporter stories, shaped content and helped improve overall work quality through careful review, detailed editing and constructive feedback.
EDUCATION AND TRAINING
Certificate: Medical Billing
National Academy For Healthcare Administration
Online (completing)
Some College (No Degree): Business Administration
Kent State University
Kent, OH
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