Business Analyst
Resume:
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MUSTAJAB
ABBAS
********.*******@*****.***
ON
SUMMARY Motivated leader seeking a career in Business Intelligence and Data Analytics. Aims to drive efficiency and innovation with cost-effective solutions. Experienced in mobile apps, websites, web portals, and games.
WORK EXPERIENCE LEAD BUSINESS ANALYST 06/2023 to 09/2024 Tekrevol LLC
• Led a team of business analysts, driving the successful delivery of multiple high- impact mobile and web application projects.
• Developed and implemented best practices for business analysis, ensuring consistent quality and efficiency across projects.
• Engaged with senior stakeholders to align project objectives with strategic business goals, providing expert advice and guidance.
• Spearheaded the adoption of new tools and methodologies, enhancing the team's ability to deliver high-quality solutions.
• Conducted comprehensive business process re-engineering (BPR) initiatives, resulting in significant operational improvements.
• Played a critical role in change management efforts, ensuring smooth transitions and minimizing disruptions to business operations.
SENIOR BUSINESS ANALYST 07/2022 to 06/2023
Tekrevol LLC
• Acted as a lead liaison between business units and IT teams, translating complex business needs into technical solutions.
• Led the development of high-level business cases and feasibility studies to support strategic decision-making.
• Oversaw the end-to-end requirements lifecycle, from initial elicitation to solution validation, ensuring successful project delivery.
• Provided mentorship and guidance to junior business analysts, enhancing team performance and skill development.
• Conducted advanced data analysis and reporting to uncover trends, risks, and opportunities for business growth.
• Played a key role in the adoption and implementation of Agile methodologies across project teams.
BUSINESS ANALYST 05/2021 to 05/2022
Tekrevol LLC
• Led requirements gathering sessions with stakeholders, ensuring alignment with business goals and project objectives.
• Created detailed business and functional requirements documents (BRD, FRD) for mobile and web application projects.
• Facilitated cross-functional team meetings to ensure all parties were aligned on project goals and timelines.
• Conducted data analysis to provide actionable insights that informed business decisions and optimized application features.
• Played a key role in the design and implementation of new business processes, contributing to increased efficiency and productivity.
• Managed relationships with key stakeholders, ensuring their needs and expectations were consistently met.
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JR. BUSINESS ANALYST 04/2020 to 05/2021
Arpatech PVT LTD
• Collaborated with stakeholders to identify business requirements and translated them into functional specifications for mobile and web applications.
• Developed user stories and use cases, ensuring clear communication with development teams.
• Assisted in conducting gap analysis and process improvement initiatives to streamline business operations.
• Supported project management efforts by tracking project progress and updating documentation accordingly.
• Engaged with QA teams to ensure requirements were accurately translated into test cases.
• Began taking on more responsibility in stakeholder meetings, contributing insights and suggestions.
TRAINEE BUSINESS ANALYST 01/2020 to 04/2020
Arpatech PVT LTD
• Assisted senior business analysts in gathering and documenting business requirements for various mobile and web application projects.
• Participated in stakeholder meetings to observe and understand business needs and processes.
• Assisted in the creation of user stories, use cases, and process flow diagrams under the guidance of senior team members.
• Conducted market research and data analysis to support business decisions.
• Provided support in preparing reports and presentations for project stakeholders.
• Gained hands-on experience in tools like JIRA, Confluence, Balsamic and Microsoft Office Suite
SKILLS • Business Analysis
• Project Management
• Requirements Gathering
• Stakeholder Management
• Technical Documentation
• Wireframes
• Team Leadership
• Gap Analysis
• Quality Assurance
• Competitive Analysis
• Business Process Improvement
• Narrative Use Cases
• Database Management
• Jira, Asana
• Balsamiq, Draw.io, Mockflow
• Slowchart, Use-case Diagram, Mind Map
• SDLC Methodologies (Agile, Waterfall)
• Microsoft Office
• Organization and Time Management
• Excellent communication and complex
problem solving
• Teamwork
• Multi-tasking
• Strong interpersonal and intrapersonal skills
• Negotiation and Conflict Resolution
• Able to quickly grasp new concepts
• Integrity and strong work ethic
PROJECTS • Security Services Support Authority, Driving License Management for the Government of Ajman, Dubai.
• UBL Funds Manager: UBL E-Smart Funds Management Web-Portal and Mobile Application, Fintech
• Kraken, Task Management Application for Chick-fill-A.
• Find Serve Keep, RPG Game.
• Animal Dept Disaster, RPG Game.
• Metafort, RPG Game.
• My Drivers, Warehousing and Transportation
• My Medical Planner, Healthcare
• Pure Plank, Healthcare and Fitness
• Travelers, Social and Traveling
• EFB, E-Commerce Platform
• WTT, AI Based Shift Management System
• Ezfi, Fintech
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EDUCATION Usman Institute of Technology-NED University Bs-Computer Science
01/2019
CERTIFICATIONS • Business Intelligence Analyst Course (Udemy), Udemy, 2019-01-01
• Power BI Essential Training (LinkedIn Learning), LinkedIn Learning, 2019-01-01 AWARDS • Gold Performer Award, Tekrevol LLC. Recognized by Tekrevol LLC for the exceptional performance as a 'Business Analyst'.
• Best Business Analyst, Attained the Award of "Best Business Analyst 2020". In Recognition of Superb Performance, Tireless Hard work & Dedication. REFERENCES References available upon request.
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