Collections Representative Data Entry
Resume:
Caprice Columbus
Columbus, OH *****
**********@*****.***
Focused Collections Representative with a background in the consumer debt industry. Reliable, honest and committed to recovering debt that is rightfully owed. Expert in maintaining a friendly demeanor in even the most challenging of situations. Proficient in mathematics, negotiation and data entry. Ethical and compassionate Collections Representative with [Number] years' experience in the collections industry. Thoroughly trained in negotiation techniques and skip tracing methods. Consistently dedicated to exceeding company's expectations. Always willing to go the extra mile to ensure satisfaction. Seasoned Collections Specialist excited to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems. Offering [Number]- years of success in sales and service positions.
Work Experience
Cook
Waffle House - Columbus, OH
May 2018 to October 2023
· Performed other duties as assigned by supervisor or manager.
· Participated in training sessions on best practices related to debt collection activities.
· Marketed delinquent mortgage notes to investors, negotiating to achieve highest bids for notes and short sales.
Collections Representative
Discover - Columbus, OH
June 2020 to May 2023
· Developed strategies to increase the effectiveness of collections efforts.
· Worked closely with attorneys and court personnel to pursue legal action as necessary.
· Referred cases involving fraud, bankruptcy or insolvency to appropriate parties for resolution.
· Participated in training sessions on best practices related to debt collection activities.
· Generated regular reports on collection activity and performance metrics.
· Followed up on promises made by customers regarding payments or settlements. Supervisor
Clothing Store - Columbus, OH
February 2014 to June 2016
· Directed and supervised team of 15 employees in daily operations.
· Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
· Performed monthly inventory checks to ensure sufficient stock levels for all products.
· Assisted in creating budgets for departmental expenses including personnel costs. Child Care Teacher
20th Century childcare - Columbus, OH
August 2007 to April 2012
.My job description was to prepare children for kindergarten and to make sure they dedicated themselves to a safe and learning environment!
Education
High School Diploma
Beechcroft High School - Columbus, OH
June 2006
Skills
• Sanitation
• Grilling
• Order Verification
• Food Presentation
• Fine Dining
• Surface Cleaning
• Customer Service
• Food Handling
• Frying
• Focused and Disciplined
• Operations Management
• Culinary Art
• Cleaning and Organization
• Cutting and Slicing Techniques
• Teaching
• Early childhood education
• Childcare
• Supervising experience
• Customer service
• Food handling
• Typing
• Restaurant experience
• Sales
• Records management
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