Sales Operations E-Commerce

Rasan Rozier

704-***-**** ********@******.*** https://www.linkedin.com/in/rasan-rozier/

Strategic Partnership Architect Revenue Growth Strategist

Sales Specialist with proven expertise in driving independent sales operations and penetrating diverse markets through strategic sales planning and in-depth market analysis. Demonstrated ability to manage inventory effectively, adapt sales strategies to market trends, and maintain high customer satisfaction. Experienced in leveraging e-commerce for business growth and establishing a strong presence in niche markets, particularly in music software. Excelled in offering personalized customer service and expert product guidance, significantly enhancing the customer buying experience.

AREAS OF EXPERTISE

Sales Operations Market Penetration Strategic Planning Market Analysis Inventory Management Customer Satisfaction E-Commerce Growth Personalized Service Product Guidance Customer Experience Enhancement

WORK EXPERIENCE

Amazon, Independent Seller 2003 - Present

●Coordinated independent sales operations across diverse sectors like apparel and office supplies, leveraging entrepreneurial skills to penetrate and dominate various market segments.

●Engineered sales strategies for each product category, catalyzing consistent sales increment and diversifying the clientele, evidencing a tailored approach to market demands.

●Conducted in-depth market analysis to unearth trending products and consumer preferences, strategically positioning the product range to seize market opportunities and outpace competitors.

●Managed inventory from procurement to sales analysis, employing precise demand forecasting to maintain optimal stock levels and mitigate overstock, showcasing exceptional inventory management skills.

●Adjusted sales tactics and product offerings in tune with shifting market trends and customer feedback, highlighting adaptability and a steadfast commitment to customer satisfaction.

Shopify, Independent Seller 2003 - Present

●Initiated and managed an online beach equipment store, capitalizing on e-commerce platforms to establish a nationwide presence, demonstrating entrepreneurial initiative and digital market penetration skills.

●Strategically curated a diverse array of beach gear, from umbrellas to water sports equipment, crafting a comprehensive and appealing product assortment that catered to a wide customer spectrum.

●Enhanced online product listings with meticulously crafted descriptions and high-quality images, significantly boosting product appeal and instilling confidence in potential buyers.

●Implemented a customer engagement strategy, utilizing online chat and social media to offer tailored recommendations and swiftly address inquiries, markedly elevating customer satisfaction levels.

KnobCloud, Independent Seller 2003 - Present

●Managed niche market of music software sales, effectively catering to musicians, producers, and audio engineers, thereby substantially upgrading their music production prowess.

●Showcased extensive expertise in music software functionalities, compatibility, and practical applications, offering professional guidance tailored to customers' unique production requirements.

EDUCATION

UNC Charlotte Belk College of Business, Charlotte NC, Bachelor of Science in Business Administration/ Marketing Concentration

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