Customer Service Sales Associate
Resume:
Margarita Carrillo
Houston, TX. 77017
******************@*****.***
Objective
Apply experience and strengthen knowledge in Computer and electronics engineering technology company. Interests lie in a career path with heavy analytical duties and responsibilities. Experienced in balancing priorities for a short-term and long-range goals as well as working in self-managed projects and team projects. Able to adapt quickly to challenging and changing environments.
Employment History
Cook
February 2023- June 2023
Pizza Hut
8501 S. Sam Houston Pkwy E. Suite D120
Xavier 713-***-****
Responsible for preparing all food items in an expedient manner to specifications.
Cleaning dishes, pots, pans, and publica areas of the building.
Sales Associate
June 2022- March 2023
Burlington Coat Factory
8501 S. Sam Houston Pkwy East
Fernando 346-***-****
Deliver excellent customer service with a positive, professional attitude.
Accurately and efficiently ring items on register.
Process layaways, returns, and exchanges.
Perform other tasks as assigned by the manager from time to time.
Must be able to work a flexible schedule; including nights, weekends and holidays as require.
Avionics Technician
May 2022- July 2022
Temple Electronics
1003 McKeever Rd.
“Ace” Luis Aceves 713-***-****
***@**************.***
Avionics technicians work with aircraft and spacecraft. Install, inspect, test, and repair the avionics equipment and electronics including radios, navigation systems, and missile control systems.
Wire person
November 2021- May 2022
Powell Industries
8550 Mosley Rd.
Habsa Nasser 713-***-****
Learn and adhere to all safety policies and practices to avoid safety incidents.
Learn and adhere to all manufacturing policies and practices to ensure consistent production.
Ensure quality by following standard work/process instructions and identifying any potential risks to product quality.
Electrical part installation: such as relays, meters, switches, etc.
Wiring: Anchoring, tie-wrapping, routing, flagging, & wire tagging.
Crimping
Wire/Cable Stripping
Ensure that work areas remain clean and well organized.
Lifting up to 25 lbs. Frequently and 40 lbs. occasionally.
Standing on ladder for 8-8 hours per day occasionally.
Sit in a semi-enclosed space to perform work occasionally.
Work overhead for extended periods of time frequently.
Will be required to perform other duties as requested, directed or assigned.
Aircraft Detailer
June 2021-November 2021
Prime Flight
17725 John F. Kennedy Blvd.
Renel Anthony 832-***-****
Direct lift truck movement and positioning in the airport.
Remove all trash from aircraft.
Clean and restock all lavatories.
Clean gallery.
Clean all seats, seat back pockets, tray tables and replace soiled magazines.
Fold blankets and store blankets and pillows in overhead compartments.
Clean aircraft floor.
Demonstrate regular, predictable attendance at job location.
Exceed PrimeFlight customer service and safety standards.
Carry out duties as assigned.
Plant Operations Support
June 2019-March 2021
Thirdcoast Terminals
1871 Mykawa Rd.
Glenda Herrin 281-***-****
Print and sign bills of lading and other shipping documents for both domestic and international shipments.
Track and ensure accuracy of documentation of customer orders in ERP system.
Handle shipping and scheduling problems.
Responsible for preparing and shipping sample shipments.
Print labels as requested. Keep inventory of labels, printer ink, and contact purchasing as needed.
Receive/Ship packages through local carriers.
Coordinate and confirm shipping an receiving orders with assigned carriers via email and telephone.
Hourly Shift Manager
September 2018-June 2019
Wendy’s
1722 N. Main St.
Train and reinforce food safety procedures and maintain a safe working environment.
Manage food and labor costs.
Follow company policies and operating systems.
Provide team member training.
Anticipate issues and take corrective actions during shifts.
Reports to the Assistant and General Managers.
Hourly Shift Manager
September 2012-September 2018
Jack-in-the-Box
3426 S. Main St. Ste. 102
Nelda Gonzalez 281-***-****
Excels in performing all Crew member tasks including: runner/frontline coordinator, order taker/dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.
Maintains fast accurate services, ensures an excellent customer experience, and makes sure all products are consistent with company standards.
Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers including supervising and training employees, opening and closing the store, ensuring all food preparations is complete, managing employee breaks and shift changes, and completing shift summary reports.
Make sure the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility.
Uses the company cash register accurately and maintains proper control of company assets. Make accurate deposits.
Work as a team player to support other employees in completing their tasks.
Motivates and coaches Crew members, and assists in the training of new Crew Members.
Offers friendly and expeditious customer service.
Completes all other duties assigned as necessary.
Assembler
June 2011-February 2012
Southwest Electronic Energy Group
P.O. Box 31340
An Electronic Assembler is tasked to assemble electronic components, subassemblies, products.
Use hand tools such as crimps, stakes, screws, bolts, rivets, welds, solders, cements, press fits, or similar hand tools.
Mount assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits and sockets on chassis panels.
Connect component wires to circuits and connect wires between individual component leads.
Install finished assemblies or subassemblies in cases and cabinets.
Tend to machines.
Adjust or trim materials from components.
Hourly Shift Manager
June 2005-February 2011
McDonald’s
2120 N. Main St.
Work with co-manager to define and document our goals. Included what we expected to produce for the first month, activities needed to accomplish results, and success criteria.
Build a skill development plan based on the goals agreed to by me and my manager.
Complete the new administrator orientation.
Set clear timelines for task due dates. Keep timelines up to date.
Establishing, communicating, monitoring and updating objectives for staff consistent with company goals.
Waitress
September 2004-January 2005
Luby’s Cafeteria
5335 Gulf Frwy
Clear dirty dishes, tableware, and glasses from tables
Take dirty dishes from the dining area to the kitchen
Sweep and mop floors and clean furniture and equipment
Maintain a supply of linens and tables settings in dining area
Supply service bars with food
Service to customer
Sales Associate
April 2000-April 2004
Wal-Mart
1928 N. Main
Sell merchandise, such as auto accessories
Do appointments for service such as, oil changes, tires, batteries, and etc.
Secretary
June 2003-March 2004
Taco Cabana Catering
700 N. Loop 610 W
Serve as a positive representative providing outstanding customer service to anyone who calls or visits.
Make appointments and carry out general administrative tasks.
Sort mail, send and receive email, faxes.
Organize catering, staff travel arrangements.
Shift Leader
July 1999-January 2003
Whataburger
2406 S. Main St.
Responsible for the day-to-day operation of their assigned shift.
Maintain customer service.
Achieve sales goals and product quality standards.
Upkeep of restaurant.
Responsibilities are delegated by the General Manager.
Telemarketer
September 1998-February 1999
Sanddollar Thrift Store
7018 Harrisburg Blvd.
Worked with a predetermined lead lists to cold call potential clients that donate clothing.
Other Skills
DC Electronics
PC Technology
Ac Electronic Devices
Electronic Devices
Networking Concepts
Digital Electronics
Electronic Communications Systems
Control Systems
Microprocessors
Computer Programming
Strategies for Technical Professional
Professional Procedure and Portfolio Development
References
Matthew Caballero- Powell Industry
Maintenance
***********@*******.***
Jesus Carrillo- Lowes Industry
Shipping and Receiving
**************@*****.***
Maria Carrillo- Social Worker
Social Worker
**************@*****.***
Contact this candidate