Amber Dern
Co Team Leader
Poplar Bluff, MO *****
***********@*****.***
Basic computer skills
Cash handling
Cashier
Change orders
CPR certification
Cleaning
Customer service
Customer service manager
Deposit preparation
Front end manager
In-Home Care
Loss prevention reports
Multi tasking
Organization
Phone calls
Retail sales
Sales floor manager
Supervisor
Team work
Unit Secretary
Unloading and processing truck
Authorized to work in the US for any employer
Work Experience
Co Team Leader
Ollie's Bargain Outlet - Poplar Bluff, MO
April 2021 to Present
Answering phone calls.
Bank deposit
Cashier
Change orders
Cleaning work area
Customer service manager
Front End Supervisor
Loss Prevention reports
Multi tasking
Open/Close store
Organization
Retail sales
Sales floor manager
Straighten merchandise
Team work
Unload and process truck
Unit Clerk/Secretary/Monitor Tech
Poplar Bluff Regional Medical Center - Poplar Bluff, MO August 2015 to November 2021
Responsibilities
Organization, filing, Input of doctor orders, answering the phone, relaying messages in a timely manner, greeting family members and visitors, directing family and visitors to where they want to go, measuring heart monitor strips, watching heart rhythms and calling to notify nurse with changes when necessary Accomplishments
Keeping patients happy, working well with other staff members, keeping work area clean Skills Used
Reliability, Friendliness, Organization, Outlook, AS-400, Computer, Copying, Fax, Team Work, Clinical Access, Spacelab
Copy and Print Specialist
Office Depot - Poplar Bluff, MO
July 2020 to November 2020
Cashier, cleaning, customer service, customer orders, copies, faxes, specialty jobs (binding, cutting, folding, laminating posters, stamps), recovery, shipping, answering phone calls, cleaning, organizing, teamwork, placing orders for customers and up-selling. In Home Aide
Oxford Health Care - Springfield, MO
December 2014 to July 2015
Responsibilities
House keeping, bathing, personal hygiene, meals preparation, dishes etc. Accomplishments
Making my clients happy and going over and beyond what they expected to be completed to let them stay at home longer.
Skills Used
Cleaning, reliability, verbal communication, compassion, friendliness, and organization . Support Specialist
JCPenney - Poplar Bluff, MO
September 2014 to January 2015
Responsibilities
Had to make sure prices we correct per each clothing rack. Put up sale prices to match weekly advertisement. Change prices and customer service. Accomplishments
Making customers happy, and making sure the prices were correct so customers could get the correct prices.
Skills Used
Reliability, friendliness, organization, and customer service. In Home Aide
Oxford Health Care - Springfield, MO
January 2013 to August 2014
Responsibilities
House keeping, bathing, personal hygiene, meals preparation, dishes etc. Accomplishments
Making my clients happy and going over and beyond what they expected to be completed to let them stay at home longer.
Skills Used
Cleaning,reliability, verbal communication, compassion, friendliness, taking vitals and organization. Caregiver
T.J. Swift House - Alton, MO
September 2012 to January 2013
Responsibilities
Assisting clients with developmental disabilities to live independently. Made sure clients stayed on set schedule and followed guardian care plan.
Accomplishments
Kept behavioral out break low in the houses I worked in. Skills Used
Reliability, friendliness, cleaning, organization, and patience. Customer Service Associate
Walgreens - West Plains, MO
September 2011 to August 2012
Responsibilities
Greeting customers, putting out stock, straightening products on shelves, checking products to be in date, and assisting customers in finding items they were looking for. Accomplishments
Helped keep customers happy so that they left satisfied. Helping customers get the items they wanted. Skills Used
Customer service, reliability, friendliness, and organization. Customer Service Associate
Office Depot - Poplar Bluff, MO
September 2010 to August 2011
Responsibilities
Helped customers find the items they were looking for. Make copies and prints. Helped customers mail things. Made sure sale prices were up in a timely manner and that all other prices were correct. Accomplishments
Satisfied the customers by getting them what they came in for or at least ordered what they were looking for if available.
Skills Used
Computer skills, reliability, organization, friendliness, and communication. Work Study Student
Three Rivers College - Kennett, MO
November 2009 to May 2010
Responsibilities
Answer phones, filing, organization, making copies, showing students which classroom they were to have class in, and computer entry.
Accomplishments
Keeping desk, filing cabinets, storage rooms organized. Skills Used
Reliability, friendliness, organization, and computer skills. Cashier
Dairy Queen - Thayer, MO
July 2006 to August 2009
Responsibilities
Taking customer food orders, delivering customer food orders, cleaning, organization, and greeting customers.
Accomplishments
Kept my work are clean and organized, customers satisfied, and product full with availability. Skills Used
Reliability, organization, cleanliness, friendliness, and customer service. Education
Undergraduate in General Studies
Missouri State University - West Plains, MO
2010 to 2011
Undergraduate in General Studies
Three Rivers College - Poplar Bluff, MO
2009 to 2010
High School Diploma
Oregon-Howell R-3 - Koshkonong, MO
1994 to 2009
Skills
• Caregiving
• Meal Preparation
• Developmental Disabilities Experience
• Vital Signs
• Hospital Experience
• Upselling
• Loss Prevention
• Assistant Manager Experience
Certifications and Licenses
CPR/AED
December 2020 to December 2022
CPR/AED
January 2019 to January 2021