Medical Assistant Administrative

Jamie L. Blechle

314-***-**** ************@*****.*** Saint Louis, MO

Professional Summary

Experienced Medical Assistant with over 9 years in the medical field. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals and utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.

Skills

Experience

02/2022 to Current Administrative Assistant for the ABA Department of the Special School District

Point of contact for all ABA division staff

Track and maintain all current student lists and service logs

Maintain student data in multiple computer programs

Manage ABA budget and expenditures tracking

Maintain payroll and timesheets for 135 staff members

Schedule and plan meetings for ABA department and direct supervisor

Help train and prepare new staff for their roles at the Special School District

Order all ABA supplies and instructional materials for students

Retain records of all iPads/computers used by the ABA department

Update ABA department website

ABA department Team Incident Commander for building safety

10/2018 to 02/2022 Daycare Owner

Collaborate with parents and helper on strategies to enhance student learning

Operate in-home daycare

Prepare meals and snacks for children

Tackle problematic behavior and create solution in conjunction with parents

Teach children basic early childhood education

Use proper sanitization procedures to ensure safety

Communicate effectively with parents to ensure all individual needs are met for each child

Create a warm atmosphere for children to grow and learn

09/2009 to 10/2018 Medical Assistant at Webster Family Physicians

Direct patients to exam rooms, field questions, and prepare patients for physician

Administer Vaccines

Assist in routine checks and diagnostic testing by collecting and processing specimens

Promote office efficiency, coordinate charts, and complete insurance forms

Document vital signs and health history of patients

Prepare patients for electrocardiograms, suture removal, and dressing changes

Schedule appointments, register patients, and distribute samples

Triage phone calls

02/2007 to 05/2008 Front Desk Attendant at Drury Inn Union Station

Check in hotel guests in

Check in hotel guests out

Accept cash and credit card transactions

Answer phone calls

Schedule guest reservations

Maintain clean lobby

Complete guest requests

Provide excellent customer service

Assist other departments as needed

Promote the Drury rewards program and increase enrollments

Resolve guest concerns tactfully

07/2002 to 02/2006 Server/Hostess at Chris’ Pancakes and Dining

Work with POS system to place orders, manage tickets, and handle complimentary items

Restock supplies and ice

Build relationships with regular customers

Clean and reset tables to keep dining area welcoming

Show guests to their tables

Deliver outstanding customer service

Ensure guests needs are met

Provide a fun, warm environment for guests to enjoy their meal

Education

Associates in Applied Science: Medical Assisting

Allied College – Fenton, MO

2007-2009

Excellent Customer Service

Multi-tasking

Time Management

Solution Focused

Team Player

Critical Thinker

Flexible

Adaptable

Organized

Precise

Attentive

Punctual

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