Diane Watson
OFFICE ADMINISTRATIVE OR OFFICE MANAGER
Birmingham, AL 35228
**********@*****.**.**
Authorized to work in the US for any employer
Work Experience
Billing Specialist"Avondale UAB Clinical Trial
Navigant, a Guidehouse Company"UAB-Avondale, AL
July 2024 to Present
Process CTBN Clinical Trail bill claim
Process errors Waystar " bill claims
Insurance Verification Specialist
Ascension-Roebuck, AL
March 2024 to June 2024
Insurance Verification multiple offices
Insurance Verification Specialist"Authorizations
BIRMINGHAM SURGERY CENTER-Homewood, AL
June 2023 to December 2023
Verify Insurance
Verify Insurance Authorizations
Providing Difference between patient & insurance amount Billing Specialist
Guidehouse-Bessemer, AL
November 2022 to June 2023
Billing Process
Appeal claims
Fix error claims in order to re-bills
Follow thru 30 - 60 days report " keep claims paid Billing Specialist
Encompass Health-Hoover, AL
February 2022 to September 2022
Total billing process
Following up with Way star for rejected claims & processing new claims Verifying Insurance Eligibility
Process Billing Work flow
Calling to follow through outdated claims
Processing aging report
Office Administration Supervisor
Dear Seniors-Hoover, AL
March 2021 to August 2021
Supervising CNA.S
Organized Scheduling Daily
Human Resources
Payroll
On Call
Intake Referral Coordinator
Five Points Home Health-Hoover, AL
September 2020 to January 2021
Process Referrals
Authorization Process
Credentialing MD License's, UPIN
Office Manager/Administrative Assistant
Brookwood Baptist Princenton Medical Center/Encompass Health-Birmingham, AL February 2018 to March 2020
Setting up new Referrals for admission to service,Mult.phone lines,Insurance Verification & Authorization,Scheduling,Staffing,
Recruiting, Customer service & relations,Setting up admission paperwork for new referrals. Credentialing MD License's and UPIN
ADMINISTRATIVE ACCOUNTS PAYABLE SPECALIST it
WARREN AVERETT STAFFING & RECRUITING-Birmingham, AL May 2017 to December 2017
RESPONSIBILITIES: PAYING INVOICES FOR ENTIRE UAB SYSTEM Office Administration
ALACARE HOME HEALTH & HOSPICE-Birmingham, AL
November 2015 to January 2017
ADMINISTRATIVE OFFICE
RESPONSIBILITIES: SCHEDULING, STAFFING, MISS VISIT REPORT, ADMISSIONS REPORT, AGING VISIT REPORTS
Office Coordinator
RANGEWAY CARRIERS-Pelham, AL
February 2015 to July 2015
TYPING, CUSTOMER RELATIONS, FUEL REPORT, QUICKBOOKS, ENCOMPASS SYSTEM (FUEL) Business Office Manager
CARETENDERS HOME HEALTH-Birmingham, AL
March 2009 to December 2014
RESPONSIBILITIES: FILING, TYPING, PAYROLL & BILLING, ACCOUNTS PAYABLE, AUDITING MEDICAL CHARTS, ADMISSION PROCESS: NEW PT.S PAPER WORK, SCHEDULING, CUSTOMER RELATIONS, MULT. PHONE LINE, ORDERING SUPPLIES, ALL OFFICE WORK. FROM FRONT END TO BACK END Credentialing MD License's and UPIN
BUSINESS OFFICE SPECIALIST
Amedysis-BHAM, Alabama
June 2000 to January 2009
RESPONSIBILITIES: FILING, TYPING, PAYROLL & BILLING, ACCOUNTS PAYABLE, AUDITING MEDICAL CHARTS, ADMISSION PROCESS: NEW PT.S PAPER WORK, SCHEDULING, AUDITING MEDICAL CHARTS, CUSTOMER RELATIONS, MULT. PHONE LINES, ORDERING SUPPLIES 6/1990 THRU 6/2000
MEDICAL SECRETARY (ST.VINCENTS HOSPITAL)
RESPONSIBILITIES: DATA ENTRY, FILING, ANSWERING MULT. PHONE LINE, TRANSCRIBING MD ORDERS, 35 BED CALL LIGHT SYSTEM, CUSTOMER RELATIONS, TYPING, SET-UP MED PROFILE, ORDERING SUPPLIES 1\87 THRU 1\1990
ADMISSION COUNSEL ASSISTANT ( FAULKNER UNIVERSITY) RESPONSIBILITIES: DATA ENTRY, ANSWERING MULT. PHONE SYSTEM, PROCESSING NEW STUDENTS APPLICATION & FORMS, ASSISTING
W\STUDENTS FINANCIAL AID SET-UP, TYPING, FILING
6\86 THRU 12\1986
FRONT DESK CLERK (TOURWAY INN HOTEL)
RESPONSIBILITIES: CUSTOMER RELATIONS, DATA ENTRY, BILLING CREDIT CARD SERVICES, SWITCHBOARD + 100 ROOMS, SETTING-UP RESERVATIONS, HANDLING LARGE SUMS OF MONEY & DEPOSITS, NEW CLIENT DETAIL
Education
Associate in BUSINESS ADMINISTRATION
FAULKNER UNIVERSITY - Hoover, AL
January 1987 to June 1989
High school diploma or GED in Basic High School
John Glenn High School - Birmingham, AL
June 1983 to May 1984
Skills
• 34 YEARS PROFESSIONAL OFFICE ADMINISTRATION (10+ years)
• Administrative Assistant (10+ years)
• Payroll (10+ years)
• Quickbooks (5 years)
• Excel (10+ years)
• Filing (10+ years)
• Scheduling (10+ years)
• Sales (5 years)
• Data Entry (10+ years)
• training (10+ years)
• Microsoft Office (10+ years)
• Human Resources (10+ years)
• Accounts Payable (10+ years)
• Billing (10+ years)
• Medical Terminology
• Organizational Skills
• Receptionist
• Time Management
• Word
• Computer Literacy
• Office Experience
• Benefits Administration
• Medical Billing
• Office Experience
• Computer Skills
• Front Desk
• Microsoft Outlook
• Microsoft Word
• Project Scheduling
• Schedule Management
• Managed Care
• Education Administration
• Teaching Experience
• Classroom Management
• Classroom Experience
• Educator (2 years)
• Communica (10+ years)
• Staffing (10+ years)
• Recruiting (10+ years)
• Medical Office Experience
• Medical Office Management (10+ years)
• Insurance Verification (10+ years)
• Medication Administration (10+ years)
• Medical Scheduling (10+ years)
• Auditing
• ICD-10
• Management
• EMR Systems
• Accounts Receivable
• Epic
• Medical Records
• Phone Etiquette
• Intake (10+ years)
• Medical Coding
• Switchboard (10+ years)
• Clerical Experience
• HIPAA
• CPT Coding
• Administrative Experience
• Typing
• Microsoft Excel
• Management Experience
• Office Manager Experience
• Medicare (10+ years)
• Home Care (10+ years)
• Marketing
• Documentation review
• Document management systems
• Analysis skills
• Accounting software
• Mechanical knowledge
• Accounting
• Hospital Experience
• Transcription
• Financial Report Writing
• Contract Management (10+ years)
• ICD-9
• 10 key calculator
• Communication skills
• Math
• Clerical experience
• PeopleSoft
• Recruiting
• Public relations
• Medical office management
• Medical records
• Medical terminology
• Order entry
• Education administration
• Supervising experience
• Operations management
• Cash handling
• Payroll
• Epic
• Customer service
• Microsoft Office
• Organizational skills
• Medical Collection
• Outlook
• HRIS
• Manufacturing
• Google Suite
• Leadership
• Office management
• Project management
• Proofreading
• Surgery
• Home health
• Records management
• ICD coding
• Revenue cycle management
• SAP
• Accounting
• ADP
• Human resources
Languages
• English - Expert
Certifications and Licenses
Medical Terminology
January 2000 to Present
Driver's License
Assessments
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Proficient
Administrative support professional fit — Proficient February 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Most Important I have
WORK ETHICS