Hiromi Gonzalez
Miami, FL **177
Phone: 786-***-****
Email: ********@*******.***
Employment History
Personal shopper
Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.
Janitor
05/28/2020
SFM Services Inc
Miami, FL
Clean and sanitize bathrooms
Sweep, mop, and vacuuming floors
Empty garbage cans and dispose of garbage in the correct facility
Clean and sanitize tables and chairs
Clean windows, doors, glasses and mirrors
Warehouse Clerk
12/2013 - 12/2019
Gripper Logistics
Opalocka, FL
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Receive and count stock items, and record data manually or on computer.
Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Customer Services Assistant
08/2012 - 07/2013
Little Havana Career Center, NPTI Intership/ South Florida Workforce
701 sw 27 Ave, Miami, FL
Work within the resource room, to provide job seekers with assistance in a variety of activities such as Unemployment Services.
Provide support services and assistance with unemployment benefits.
Help with participants to make sure they are complying with set standards to maintain unemployment benefits.
Operate office machines, photocopiers and scanners, facsimile machines, and computers.
Answer telephones, direct calls, and take messages.
Maintain and update database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, explain information, and address complaints.
Type, format, proofread, and edit correspondence and other documents, from notes using computers.
Telemarketer
06/2012 - 07/2012
DBA United Solutions, Inc
Miami, FL
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Sell health plan services, such as medical plans, prepaid medical services to customers.
Secretary
10/2002 - 11/2002
Central De Trabajadores
Habana, Cuba
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence.
Education and Training
Issuing Institution
Location
Degree Received
Course of Study
New Professions Technical Institute
Miami, FL
Vocational School Certificate
Medical Office Specialist
Universidad De La Habana
Habana, Cuba
Bachelor's Degree
Pharmacy
Occupational Licenses and Certificates
Certification Title
Issuing Organization
Completion Date
Medical Office Specialist
New Professions Technical Institute
06/2013
References Available on Request