Customer Service Supervisor
Resume:
Ebony Williams
Moncks Corner, SC 29461
*************.**@*****.***
I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in the Warehouse Industry, I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a career where I can develop and excel while giving my best to an employer.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Unifi Ground Service (Breeze Airways)
Charleston Airport SC
January 2023 to Current
*Customer Service Supervisor
*Certified Breeze Trainer
*Certified Unifi Trainer
*Ground Security Coordinator
GAT Ground Handling (Breeze Airways)
Charleston Airport SC
October 2021 to January 2023
*Customer Service Agent
*Became Customer Service Supervisor within six months of being with the company
*The company lost the contract and I was hired with the company that is taking over the contract
Utility Rework Associate
C.R Bard
Moncks Corner, SC
May 2006 to January 2020
* Performed rework and or sorting duties by following released procedures.
* Performed in process inspection to ensure product meeds specifications and standards.
* Verified correct set-up of injections molds, presses and auxiliary equipment before machine start up
* Kept work area clean, organized and safe. Followed all safety requirements for the site, including wear all PPE.
* Operated machinery in assembly and packing areas.
* Read and understood: asssembly instructions, work orders, Bills of Materials, Standard Operation Procedures
* Filled out all required paperwork accurately and on time, and always kept training files up to date.
Caregiver
Presbyterian Home of SC
Summerville, SC
August 2004 to April 2006
* Transported clients to and from appointments, errands and activities
* Managed clients medication
* Prepared meals and shopping for groceries or other essentials
* Served as a campanion to clients
* Assisted with personal care, such as bathing and grooming, dressing, toileting, and exercise
Customer Service Representative/Cashier
Lowes
Charleston, SC
April 2003 to August 2004
* Delivered a checkout experience that is quick, professional and friendly
* Ensured merchandise is accurately accounted, scanned, and meets the needs of customers
* Engaged in safe work practices and encouraging others to do the same
* Performed monetary transactions
Education
Berkeley High School
August 1998 to May 2002
General Studies
Skills
OSHA certified
All Microsoft programs
Great people skills
Cash handling
Material Handling
Warehouse
Customer service
Handheld scanners
Sales
Data entry
REFERENCE AVAILABLE UPON REQUEST
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