Customer Service Mental Health

EB

ELLIE BLAUL

************@*****.*** 651-***-**** Clear Lake, MN 55319

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Working Under Pressure

Problem Resolution

Friendly & Positive

Customer Service

Organizational Skills

Time Management

Detail Oriented

Team Work

Case Management

Maintaining Patient Charts

Developing Relationships

WeCare St. Cloud, MN

Mental Health Practitioner

04/2023 - 11/2023

Worked collaboratively with medical professionals regarding patient care Monitored and recorded patients' progress to determine success of treatments Developed and administered patient treatment plans for patients Followed safety protocols and emergency procedures Performed client assessments and developed treatment plans Provided clients with recommendations to community resources. North Junior High School St. Cloud, MN

Behavior Truancy Interventionist

09/2022 - 04/2023

Collaborated with surrounding counties to open truancy cases on students that did not attend school in accordance with Minnesota State Law Maintained student records in accordance with district standards Evaluated student needs to provide helpful resources and support Built relationships with students and guardians through active communication and positive feedback.

St. Cloud Hyundai St. Cloud, MN

HR Assistant/Accounts Payable & Receivable

Specialist

09/2021 - 09/2022

Reconciled computer reports with manually maintained ledgers Coded invoices and other records to maintain organized and accurate records Handled high volume invoice processing with minimal supervision Reconciled monthly Statements to keep records accurate and current Received and recorded cash, checks, and transfers

Reduced financial discrepancies by accurately managing accounting documentation. Solutions Behavioral Healthcare St. Cloud, MN

Registered Behavior Technician

04/2021 - 09/2021

Used Applied Behavioral Analysis style therapy for children diagnosed with Autism Encouraged clients to develop interpersonal skills and engage in social interactions or other therapeutic activities

Documented client activities and behaviors into an online system for recordkeeping Exercised confidentiality to maintain HIPAA requirements Understood Autism Spectrum Disorder, associated behaviors, and optimum treatments Communicated with patients' families to explain the treatment process, answer questions, and maintain relationships.

St Cloud State University Saint Cloud, MN

Bachelors of Art in Psychology

GPA: 3.08

Professional Antonio Martinez 320-***-**** *******.********@**.*******.**.** Professional Sarah Steinfeldt 916-***-**** ************@************.*** Professional Jennifer Zeis 763-***-**** ********@************.*** Professional Matthew Hansen 712-***-**** *******.********@*******.*** Personal Stephanie Ziara 918-***-****

Summary

Skills

Experience

Education and Training

References

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